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Complaint against Rohtak SPICE service center

This is a discussion on Complaint against Rohtak SPICE service center within the Mobile Services forums, part of the Mobile category; I want to do complaint of Rohtak Spice service centre. One & half month back I had given my handset ...

  1. #1
    connectadit2000 is offline Junior Member
    Join Date
    Jan 2010
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    1

    Default Complaint against Rohtak SPICE service center

    I want to do complaint of Rohtak Spice service centre. One & half month back I had given my handset "SPICE 5300" for changing the display and they commited to return back my handset within one week.

    But still I had not received my handset. After one month they returned my handset with changed display but that was also not working and they charged Rs.650 from me. When I again went to service centre

    they again recollect my handset and said display was not in our stock that’s why we changed duplicate display. Still I not received my handset and the money after my 8-10 visits and this time I am really very tired.

    They are not responding and behaving very bad.Now Service center owner (Gaurav) starts showing attitude and not giving back my handset. What I think is that after receiving money from customer

    there is no need to serve customer. Customer satisfaction doesn't matter with SPICE. I have a original bill and decided to file a case in consumer court.

    Require your urgent help in getting my handset back in good working condition and take a quick action against this kind of behaviour of service center.

    I am really very disappointed with SPICE mobiles service and decided to never purchase again any SPICE mobile.

    This is not the first time when I am facing this kind of situation with Rohtak SPICE service certer. Prior to this they have a service center dealership of LG, with that also their customer dealing or response

    were similar like this. Please do something……...

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Kindly provide us the IMEI no, job sheet details, bill details and your full permanent address.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

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