This is a discussion on Airtel - Recharge not credited to regular account but credited to some dedicate accou within the Mobile Services forums, part of the Mobile category; Dear customer care, I have recharged my phone 9731107451 (Karnataka No) on 20-01-2010 at with a top-up easy recharge of ...
Airtel - Recharge not credited to regular account but credited to some dedicate accou Dear customer care,
I have recharged my phone 9731107451 (Karnataka No) on 20-01-2010 at with a top-up easy recharge of Rs 200/- from a vendor in Chennai as I am on roaming now. But this sum is getting credited to an account called "Dedicated account" which i think recently airtel started .I could not receive incoming or make outgoing since recharged money is not getting credited to my regular account. When i called airtel customer care they told they are helpless since this is bangalore number.When contacted Aitel Bangalore customer care through one of my friend in Bangalore,the reply was to get it recharged to direct account from Chennai !!!Then what for this Dedicated account? I request to transfer the balance from dedicated account to regular account as earliest.
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
Junior Member
Airtel recharge not credited to my number I did a EASY RECHARGE on 12/01/2012 of 350 but the amount till not credited in my MOBILE NUMBER but the person who did the easy recharge said that his account has been debited but no confirmation message came .Its already 3 days gone but there is no result so what to do in this case. My number is 08826397068
Senior Member
Dear Customer (mundhra),
This is to inform you that your concern listed on 16 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Senior Member
Dear Customer (mundhra),
We would like to inform you that your concern listed 16 Jan 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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