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Airtel Blocked my prepaid mobile connection

This is a discussion on Airtel Blocked my prepaid mobile connection within the Mobile Services forums, part of the Mobile category; Sir, i need help regarding this it's very bad experience with airtel i m using Airtel prepaid mobile from 6 ...

  1. 01-16-2010, 10:32 PM #1
    ekanshji
    ekanshji is offline Junior Member
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    Default Airtel Blocked my prepaid mobile connection

    Sir,

    i need help regarding this it's very bad experience with airtel

    i m using Airtel prepaid mobile from 6 yrs and i have submitted the documents twice

    now the third time they messaged me to do he same i have gone to their Outlet but they have not accepted due to the srike going on in ghaziabad of mobiledealers

    they asked me to go to delhi noida to submit the documents
    one need at least a week to submit the documents and they have disconected my number in between 24-48 hrs

    thats ridiculous of Airtel

    they said that address verification failed how is it possible i m at my home and no one came to verify the address and they have details in their database my name and address

    they treat their customers like criminals as we've done a crime to buy their service 6 yrs ago

    mobile number 9871339660 which is blocked

    contacts for further communication
    9910102501
    ekanshjain2006@gmail.com

    Mr.Pankaj Jain
    19/4,Green view app.,
    vidya vihar,
    ghaziabad-(u.p.)
    201001
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  2. 01-21-2010, 07:48 PM #2
    ekanshji
    ekanshji is offline Junior Member
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    Default

    Now i think the matter is resolved so no need to react on this
    thank you
    bye
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  3. 01-23-2010, 04:24 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,
    Vinay chugh
    Airtel Customer Service Team
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