This is a discussion on Airtel - Cheque Settlement issue within the Mobile Services forums, part of the Mobile category; Hi My name is Karthikeyan B.S. I have changed my sim from postpaid to prepaid and got the settlement letter ...
Junior Member
Airtel - Cheque Settlement issue Hi
My name is Karthikeyan B.S. I have changed my sim from postpaid to prepaid and got the settlement letter and cheque later. I found that the cheque payee name is mismatch from my name. I have visited airtel gallery in Chakala (Andheri E) and handover the cheque to appropriate person. This was happend around 3 month ago. They have promised me to reissue the cheque within 15 days. But I didn t get anything. so I have visited again to the same gallery and explained the situation. They have inquired again and informed me you will receive the cheque or credit same money against in your airtel number with in 7 days . I accepted both the option. But I didn t get any call or money from your concern. Again i visited the same gallery for inquire the issue. They have promised again that i will get the cheque within 7 days. But still i did not get anything.
My complaint number is : 30046710
Contacted Person : Deepak
My Information as follows :
Number : 9892897384
Name : Karthikeyan B.S
(1st Request) Mail ref No: 291220094693
(2nd Request) Mail ref No: 311220095264
I paid many times penalty due to the late payment ( EVEN SINGLE DAY EXCESS).
Now you holding my money so long without any reason.
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
Junior Member
Airtel- Issue My postpaid no. 7738107779.
I have exhausted by complaining with regards to my settlement of my post paid acccount . collection agency by the name of RMS solution called me with regards to outstanding, agent called Sneha on 22/10/2010 gave me a settlement figure which i agreed to pay and collection boy Titan Shah came and took a check of settlement figure. and gave me a ordinary receipt (On Back he writes " Full And Final Settlement) which is not full and final receipt. and then few days later airtel legal dept sends me a letter asking me to pay further outstanding. then i called upMiss.Dipti Gangurde on Mobile No.9930289429 She says there is nothing she can do and not ready to listen the issue and warned about Borivali court. i called many times but she never picks up the phone. all i need is my full and final settlement letter. Otherwise I'll Case.
Please Solve the issue sooner
Thanks in Advance
Deepak
9769955613
Senior Member
Dear Deepak,
This is to inform you that your concern listed 13 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Deepak,
I would like to inform you that your concern listed 13 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team
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