This is a discussion on Complaint against Reliance Communications for negligency in activating a prepaid mobi within the Mobile Services forums, part of the Mobile category; Sir/Madam, I wish to state that I have purchased a reliance-cdma prepaid sim card(No.9313677451) from Barola(Noida-201301) a month ago. I ...
Sir/Madam,
I wish to state that I have purchased a reliance-cdma prepaid sim card(No.9313677451) from Barola(Noida-201301) a month ago. I submitted a photocopy of my voter ID card & a passport size photo and did all the needful as desired by the vendor. After nearly a week, I received a message from Reliance that my no. will be deactivated soon for address verification reasons. As such,I resubmitted my documents to avoid barring of my services.
Still after 2 days my no. was deactivated. I enquired the reasons of the same from the same vendor for which I was told that there is some strike going on, so no new nos. and even my no. can be activated till the strike continues. After waiting for nearly 10 days, I visited Reliance web world situated at Sec-18,Noida on 8th Jan,2010. There I was told that my documents were submitted but there was some problem in telephonic verification of address. But the same is not a big issue & it can be redressed within hrs. It was not done.I visited the web world again on 10th Jan, when I was told that there was some problem but the no. would be activated maximum by Monday morning. Again the promise failed. Then, again when I called up the executive at the same web world, She replied that there was some problem but it will be sorted by 5PM on the 11th Jan. Again the promise failed. When I tried calling up again, she never received my call. Now on this day, 12th Jan
, I believe she has barred my no. on her cell.
I am facing severe problems as because I have given this no. to my near & dear ones in family and office. The no. was recharged with Rs.249 pack which I could barely use for 7 days as against its validity of 30 days. The no. has even a talktime of nearly Rs.200 but of no use. In such a case,I am forced to use my alternate no.(9333141517) of WB which is on roaming.
Please consider my case and do the needful.
Your early reply will be highly appreciated.
Thanking You,
Inderjit Singh.