Complaint against Airtel (Bharti Tele-Ventures Limited)

Unregistered · 02-12-2009, 09:56 PM

I am Deepak M Begur from Bangalore Karnataka, I was
using a Post paid connection from Airtel Mobile No
9845157202 with Subscriber Code No. 105-100611485 from
October 2004. Till September 2005 all bills were paid
in time. In the month of September I took an Add on
card to the same Subscriber Code No. 105-100611485
with mobile no 9880845372.

In the month of November 2005 I had sent an request to
cancel both my number’s (you can find the attachment
below)
------------------------------------------------------
Date: Tue, 8 Nov 2005 05:41:42 -0800 (PST)
From: "Deepak" <deepakbegur@...> Add to
Address Book Add Mobile Alert

Subject: Please Cancel My Account
To: corporatecarekk@...
CC: customercarekk@...

Dear Customer Care

As our company has decided to give corporate
Connection to all from a different service provider I
Wish to cancel this account i.e. Mobile no 9845157202
&
Add on No 9880845372 Acc no 105-100611485 Please
Cancel my account and acknowledge thanking you all
Your service.

With regards
Deepak M Begur
------------------------------------------------------
After this they said there was an outstanding due of
Rs 5142 (from both numbers) please clear that and we
will cancel the account’s WHICH THEY NEVER DID
I am sending you the latest account status captured on
5th Feb 2006 from my computer of my account from my
Airtel web site which shows my account status is still
active marked in Red (copy attached)

Also you can check it in person…
Airtel website www.airtel.in
User Name: 9845157202
Password: 4292919

Later there was an outstanding due of Rs 5142 every
day there was a guy from airtel coming to my door step
asking for money I told them very clearly that I need
some time to pay the bill also They were coming in
afternoon’s when there were only Ladies at home and
speak to them in very Abusive Language as if we had
taken their father’s connection.

To stop this nuisance I gave a cheque from ICICI back
no 717581 though I was Very sure that there was no
money in the bank. Just to buy some time from them
(Receipt Attached)

The Cheque was bounced and they sent a court notice no
RAPD\UCP on 4th of Jan 2006 (Copy Attached) earlier to
this I had made a payment of Rs 1000 Receipt no
105-02327722 on 2nd Jan 2006 (Copy attached) .

In the notice it is clearly mentioned that if I don’t
make the payment of the entire Amount with in 15 days
of receipt of the notice I am supposed to pay the
entire sum @24% P.A and In addition I am liable to pay
the charges of the notice i.e. Rs 500/-.

But on 19th Jan 2005 the entire amount was cleared by
payment of Rs 4350 Receipt No 105-02409936 (Copy
Attached)
That will be bill due of Rs 5337.90 according a Bill
dated 12th Jan 2006 sent to me by Airtel (Copy
Attached) Where it shows I need to make the payment of
Rs 5680.46 Now every day A Executive is calling and
asking me to make the payment of Rs 1342.56 Which am
telling them I am not going to make any payment in
further….
Also they still not returned my Bounced Cheque.

Now as on latest they have sent a new bill for mobile
no 9880845372 Bill no 452789927 Dated 12-Feb-2006 for
Rs 1663.50 (Bill Attached)

Unregistered · 11-13-2010, 09:18 AM

It has not been a few days Since I bought a new Sim 7709019532
It had been sold to me on Wednesday by a promotional offer by a salesman named " Hemant " his contact details 90966855322 After all the nonsense of waiting for the Sim to work on monday We had enough patience but the level of frustruation increases when neither YOUR customer Care Nor YOUR salesman are ready to respond . Is this how AIRTEL treats the customers ? But of course still the customer awaits for your response in some hope but we always forget that airtel is just a name there is no responsibility behind them
To add to this situation are the constant lies & excuses given by the customer care & the so called authorised salesman leading to the mental torture , to let you know for this Sim of yours I bought new cell phone which did cost me a few grands
Please give us a solution to our problems as now the sim is supposed to be invalid
A solution is needed as soon as possible

**Airtel_Presence** · 11-14-2010, 03:00 PM

Dear Customer, (7709019532 )

This is to inform you that your concern listed 13 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

**Airtel_Presence** · 11-17-2010, 04:19 AM

Dear Customer (7709019532 ),

This is to inform you that your concern listed 13 Nov. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

siddhesh more · 11-26-2010, 11:52 AM

I was charged 1.50 for movie & Life style alert Since I have never activated this services from tomorrow every day chaarge will take place with out reason extra income

**Airtel_Presence** · 11-28-2010, 07:05 AM

Dear siddhesh more ,

This is to inform you that your concern listed 26 Nov. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

**Airtel_Presence** · 12-01-2010, 12:45 AM

Dear Customer (7709019532),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team

**Airtel_Presence** · 12-01-2010, 10:03 PM

Dear Customer (siddhesh more ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Karthikcrorepathi · 12-25-2010, 07:21 PM

Back when I was in college it was fashion to own airtel.not now!my ugly experiences with airtel started after 1year of purchase.balance was deducted for unheard apps and services.i have no records of 10s,20s,30s,50s gone.finally in frustration I switched to other networks.recently I switched back for contacting old friends and it started.i cautiously maintained low balance.but this time they cut 10rs.i complained.1st time they told ive activated a unknown.2nd time they were giving useless info.i asked for zone officer no.so call was transferred to senior executive who told balance was deducted for various calls.all unheard numbers.In bsnl land lines wires can be inserted to make fraud calls in olden days.i dont know about airtel.now also airtel geeks will give answers.cheats!all my friends have switched over from airtel!contact-karthik081287@gmail.com.9791395598

**Airtel_Presence** · 12-26-2010, 03:49 PM

Dear Customer, (Karthikcrorepathi )

This is to inform you that your concern listed 25 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

**Airtel_Presence** · 12-29-2010, 05:53 AM

Dear Customer (Karthikcrorepathi ),

I would like to inform you that your concern listed 25 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hemal Bhatt · 05-26-2011, 04:57 AM

Mobile Service Providers airtel Complaints - service stop

Company Name : airtel - I have mobile no 9892040613 , and 9892245099 this both mobile were recharged with lifetime activation lapu recharge worth rs 999 on 24/12/2005 now the service of both mobile has been stop when i have recharge for lifetime already ,when i complaint they told me again recharge lifetime with 45 rs this is not fair already i have recharge lifetime schem on 24/12/2005 kindly solve this issue and activate both my no as i went in airtel gallery on 24 th 5 2011 they took complaint but did not give me request no as they said we have email to our head office,
and other thing they are activating lots of thing in my prepaid mobile and deduct money and when i complain to deactivate service and give money back they are not respondig and say this service must be activated by you so we can't refund money this is very bad of such a good company

**Airtel_Presence** · 05-30-2011, 05:54 PM

Dear Hemal ,

This is to inform you that your concern listed 26 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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**Airtel_Presence** · 05-31-2011, 11:02 PM

Dear Hemal Bhatt ,

This is to inform you that your concern listed 26 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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**Airtel_Presence** · 06-03-2011, 01:11 AM

Dear Hemal Bhatt ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

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Complaint against Airtel (Bharti Tele-Ventures Limited)

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Complaint against Airtel (Bharti Tele-Ventures Limited)

Unbearable Treatment from the airtel Company

I was charged 1.50 for movie & Life style alert Since I have never activated this ser

Airtel prepaid balance complaint

service deactivated as i have recharge for lifetime

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