My name is Mahadevan. I purchased a new Airtel prepaid connection in chennai during February 2010 with mobile number 9677111794 begin_of_the_skype_highlighting@@@@@@@@@@@@@@96771 11794@@@@@@end_of_the_skype_highlighting. I gave my photo and driving licence as proof as required. The number was activated immediately and I started using it. I recharged for around Rs.400/-. Suddenly there came a call from Airtel verification asking for my name and address. I told my name and address. The person calling from the verification department told that the sim is registered in the name of Shri.Venkatesan and from the next day onwards my sim got deactivated abruptly. I contacted Airtel prepaid customer, they told me to resubmit the Photo and id proof again. I resubmitted all the documents. And waited for a week to get the sim reactivated. As this was not done I again contacted Airtel customer they told that they have not received my photo or driving licence and wanted me to contact the retailer. The retailer from whom I purchased the Sim told that I cannot get the number activated as the same is activated in someone else name. I informed the retailer that I have given the correct proof of documents. The Airtel customer care persons are telling that the retailer is reponsible as they have furnished wrong information and the retailer is telling that they have given the correct information and that Airtel has made a mistake. I have around Rs.350/-untilised amount in the sim which is in a deactivated condition. I after a long conversation with Airtel customer care, they gave a number of their nodal officer (named Sinthya mary) to escalate my complaint which is 9952434865. I called the number around 10 times. Nobody to pick up the number. This is worst service on the part of Airtel. I lost my hard earned money of Rs.350/-. Airtel, you are looting your 10million customers. You claim your self to be the best service provider in the country. We in India are put up with such a bad shape. Jaihind.