it is solved now by airtel .

This airtel service is a stuppid mental less people are being employed and they them self dont know any thing about ther service and products. If we tell in clear also they donot have the capacity to understand and answer the problem. If i give in writing also they cannot understand and solve the simple problems. Such a stuppid service they are providing and telling they are the no 1 in the service. Stuppid fellows.

Dear sir,
I am Rajesh Gupta from Chandigarh INDIA .I have used the airtel no 9876154881 for last 4 year as postpaid connection but on date 15.12.2009 I am sent the request for convert this no in prepaid connection and sumbit the all document to airtel of NAC Manimajra and clear all due till date of Rs-1062 by recepit no-12-404911 thr credit card and they also receved of Rs-97 in cash for convert charges ( Reacher coupen under i Have got Rs-10 call time) Receicpt no Sr No-16503 and my phone started in 72 hours and i have received a call from airtel office for welcome in prepaid services after one or two days.
But on date 15.01.2010 in night my outogoing call not working and in the morning my incoming call also blocked at this time i am in ludhiana . I have come back form ludhiana form 20.1.2010 and same day i am going to NAC Manimajra and ask for block the number but they say we have sent the all document to office and we have also sent the request form this metter to our office and may be your phone started in next 72 hours.
More our we have not received any call from airtel for block the Mobile number.My number is showing sim card registration faild . before that I have also call cutomer care service for my problem he said that they find the problem and disconnect the phone .I have requested to solve my problem.
E-mail Id-rajesh100gupta@yahoo.co.in

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Vinay chugh
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,
Vinay chugh
Airtel Customer Service Team

Dear Sir,

I am a prepaid customer of Airtel Mobile service. for the last few days, I am having 'limited service' connection only for the last 3-4 days, whereas my friends are having access to the airtel network in the vicinity. I have tried to switch off the handset and reinsert the sim card and start again.....also i have tried to access the network manually, but i am unable to access the connection. My mobile number is 08427770558. Please kindly help me to solve the problem.

WIth Regards

RG

Dear R G ,

This is to inform you that your concern listed 29 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear R G ,

This is to inform you that your concern listed 29 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear R G ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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HI

I am using Airtel for last 5 Years. Last 15 month i have been abroad. Till October i was using Airtel no in UK. Now its showing unregister SIM

Could you please help on this.

My No: 9894384311

Dear Customer (velrajan),

This is to inform you that your concern listed on 07 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Customer (velrajan),

This is to inform you that your concern listed 7 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook

Dear Customer (velrajan),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
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Dear Admin,

I am a was a vodafone user for nearly 5.5years and i ported my self to airtel recently.
After the porting is done the simcard given by airtel was not working.so,I went to the retailer where i brought the simcard(ported) and then he asked me to go to the airtel showroom which is 20km(bike up&down 40+km) away...i made time from my busy schedule and i went there(Chromepet,chennai).There the Relationship manger & the staff were very rude and was trying to force me to buy airtel money simcard(190/-) for a duplicate simcard and they even say that we will not and no other store in chennai is selling the normal simcards.
when i said ok,ill buy they said that we cannot activate your card now and we will activate it after 48-72hrs as you proofs are not submitted.so,i submitted again.then i again had to submit my proofs,after 48hrs i went to the store again to buy the duplicate simcard looking for the normal 25/-(but ready to buy even spend 200/-).even then my proofs were not updated then i called the customer care from my home(spend in money from land phone,morethan 10times) they said you can go to a nearest relationship center and get your duplicate simcard.i went to the same relationship center twice in two days and they told me that they have no simcards available with them.then i requested for contact of other relationshipcenter they gave me a answer kinda(F#K*FF).then I had to go to Saidapet centre and they told me your proofs are not still updated.So,I again submited the proofs and waited for 48 hrs and even then it was not updated and then again i went there and they asked me to call the customercare they said it will take another 48hrs or more.it finally took 15days+morethan 3000rs+hectic traffic effect.for this to happen i had to call the appellete dept+nodal+customercare+travel+time.so,I want to sue the company in what ever the means.

the retailers are selling the ported simcards @ 35rs+99rs recharge.

Now i want a compensation for my time and money or i want to sue them.
Pls help in guiding me.

Ps.Imagine if i take a postpaid number and if i say sorry sir we are extremely sorry for your pain i cant pay the bill they will sue me.