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Airtel Postpaid Connection- Refund not received

This is a discussion on Airtel Postpaid Connection- Refund not received within the Mobile Services forums, part of the Mobile category; Dear Sir, I was the Airtel customer from more than 1.5 years. In that period and I was the timely ...

  1. #1
    psp
    psp is offline Junior Member
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    Default Airtel Postpaid Connection- Refund not received

    Dear Sir,

    I was the Airtel customer from more than 1.5 years. In that period and I was the timely paying customer. While registring connection, Airtel has taken deposite amount from me. It should return by them up to 15 Nov.

    As per this Airtel has also agreed to refund the amount within stipulated time. But while actual time of paying, they are not yet refund the amount or not contacting, not replaying to me. I have tried to contact them, but they are not showing the interstate as not the current customer of Airtel.

    Is this the way of orgnisation like Airtel to dominate the customer?
    Can you please look in to this.


    Regards,
    Prashant Shirsat
    09689919818

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our Team is working on a resulation. At the outset we apologies for the inconvienence faced by you.
    we will get in touch with you for further details of you concern as the need arises.

    Regards,
    Pankaj Kumar
    Airtel customer service Team.

  3. #3
    psp
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    Dear Pankaj,

    I didn't checked the reply. But you have replied on Nov 09, today is 20th March 10. $ months passed, still I didn't received any refund.

    Regards,
    Prashant Shirsat
    09689919818

  4. #4
    psp
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    And who will take care of the headache give by Airtel. Who will bare the cost of my telephone, internet bill and interest on refund amount.

    Regards,
    Prashant Shirsat

  5. #5
    psp
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    At Last I have received the cheque payment. Airtel person called me take my address and delivered the cheque.

    Thanks..Prashant

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