This is a discussion on replacement of mobile phone within the Mobile Services forums, part of the Mobile category; To, Senior Manager(NOKIA costumer care) Dear Sir, I baught a Nokia mobile N-73 music addition dated on 28/08/08.From start it ...
To,
Senior Manager(NOKIA costumer care)
Dear Sir,
I baught a Nokia mobile N-73 music addition dated on 28/08/08.From start it has a problem of auto switch off but it happens only 1 or 2 times within 2 oor 3 weeks.Initially I thaught it is a normal problem due to virous but on august 2009 it became serious problem.I submit my mobile phone to costumer care on 21/aug/2009.They give my mobile phone back after one day.It worked good for 1 day but after that it created same problem.
Again I gave my mobile to costumer care.They gave my mobile after 1-month but now it was not accepting any SIM card.They said to me that now u will get new mobile phone.But till today I did not get my mobile phone back.
Please take any action against NOKIA care as soon as possible.
Thanking You
I giving my complaints details below.
Job Sheet No.-285433527/090821/32
Date- 21/aug/2009
SERVICE CENTER DETAILS
Shradha Communication
shop # 3&4
Uttaranchal Trade Center
Tikonia,Distt-Nainital,Haldwani
ASC -285_433527
contact no.- 9837038276
Email-shradha_haldwani@nokiacareindia.com
HANDSET DETAILS
IMEI No.-355718021324320
Product Code-0543843
Model Name- N73-1,GSM
Job Warrenty-YES
Warrenty Ref No.-APAINY189879031