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Complaints against vodafone for migration post to prepaid

This is a discussion on Complaints against vodafone for migration post to prepaid within the Mobile Services forums, part of the Mobile category; Dear this is complainst against vodafone, my no is 09999782942, i m using the vodafone postpaid service for last of ...

  1. #1
    Raju Singh Vijeta is offline Junior Member
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    Unhappy Complaints against vodafone for migration post to prepaid

    Dear

    this is complainst against vodafone, my no is 09999782942, i m using the vodafone postpaid service for last of couple of months now i m not interested to continuee this service so i gave request to customer care to migrate my plan post to prepaid on 31st oct, after that i received a call from retention team on 04th nov in which i give the reason why i change my plan, but than after i m not recevied any communication from the company site yet. i called no of times to customer care but they not give me any specific reason.

    please help

    Raju Singh
    09999782942

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Default Happy To Help

    Quote Originally Posted by Raju Singh Vijeta View Post
    Dear

    this is complainst against vodafone, my no is 09999782942, i m using the vodafone postpaid service for last of couple of months now i m not interested to continuee this service so i gave request to customer care to migrate my plan post to prepaid on 31st oct, after that i received a call from retention team on 04th nov in which i give the reason why i change my plan, but than after i m not recevied any communication from the company site yet. i called no of times to customer care but they not give me any specific reason.

    please help:

    Raju Singh
    09999782942
    Hi Raju,

    We believe that you have been contacted by our Customer care team and hope that your concern regarding postpaid to prepaid conversion has been clarified. Do e-mail us at vodafonecare.del@vodafone.com for any further queries. We’d be happy to help.

    Regards,
    Vodafone Customer Care.
    Last edited by vodafoneindia; 01-03-2010 at 04:19 PM.

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