Dear Mr. Rokade,

Thank you for contacting Airtel.

You have expressed concern over balance depletion towards value added services and
deactivate the services for your Airtel number 9967617536.

We regret for the inconvenience caused to you in this regard.

Regarding deactivation of value added services:

We request you to send a message as STOP to 121(Toll free), a list of text based
services activated in your account will be displayed in your mobile screen and you
can select the value added services which you wish to deactivate and the same will
be deactivated within 4 working hours.

Regarding the inability to contact customer care help desk:

It has always been our endeavor to provide you with the best customer service and we
assure you of our sincere commitment to meet
all your future requirements too.

We would like to inform you that in order to serve you better and provide you best
of services at all the time.

Please note that this is an automated process, in the meanwhile we request you to
write emails regarding your query/request/concern to the below mentioned email
address to assist better.

Regarding refund:

We regret to inform you that we are unable to process your concern as we are in need
of some details. We request you to provide the following details for prompt action.

1. Balance before
2. Balance after
3. Date of deduction
4. Alternate contact number

For further assistance, mail us at 121@airtelindia.com

We value your association with Airtel.

Warm Regards,

Krupa Sankar
Customer Care Executive
Bharti Airtel Limited

thanks for reply,
STOP message has been sent to 121, reply is awaited.
we dont hve track record of depletion details, though it is rapidly depleting since
last 15 days,
plz do provide me details of it,
I WANT MY MONEY BACK