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convert postpaid to prepaid in aircel

This is a discussion on convert postpaid to prepaid in aircel within the Mobile Services forums, part of the Mobile category; Dear Sir, This is Maheshkumar from Chennai my mobile no. is 9941269886. I had using the Aircel network since last ...

  1. #1
    Mahesh Kumar. Guest

    Default convert postpaid to prepaid in aircel

    Dear Sir,

    This is Maheshkumar from Chennai my mobile no. is 9941269886.

    I had using the Aircel network
    since last three year, now I would like to migrate my connection from post paid
    to prepaid to use the new scheme of per second per Pisa from Aircel
    Network.

    I went to your customer center at Spenser
    Plaza, Chennai on 29.10.09 at 2.00 pm. Your customer service office and the
    manager (25076726) not gives the good response to my question, they
    generally explained, that I wanted to recharge the Rs. 200 for every month to
    migrate my connection from post paid to prepaid.
    Please note your customer care office says 'send a mail to
    corporatecare@aircel.co.in, then what is the purpose they are sitting in the office?


    Since I was using your no. last two
    years, I have a more contact on this no.,

    To hold you’re my mobile no. I
    wanted to pay Rs. 200, it is not an acceptable logic, you want to keep
    me as a slave in your service.

    If any new user you were providing
    the general scheme, but I am your regular customer since using your connection
    on more than three years. you are not being support to migrate to the new
    scheme, it was the poor logic.

    Consider my requisition as high
    priority and help me to migrate my connection from post paid to pre paid.

    Please not the above mail I note to
    TRAI also!-------------------------------------------------------------

    Dear TRAI members,

    I want make note on you in this
    email to TRAI member, because you were controlling those networks.

    Since I was using the my mobile no.
    9941269886 last few years. If I would like to change my connection to new
    scheme under prepaid scheme. Why the Ariel not responds my question. Please
    interact with the service provide Aircel and get the good result to me.

    Because of the mobile number from
    Aircel I wanted to pay every month Rs. 200 for them, it is not an
    acceptable though from Aricel, they want to keep me an slave.

    Even the Aircel can give the new
    scheme for their new user, but I was the customer using their network since
    last three years. Kindly interact with the service provider and give me a good
    result to me.

    Please find below the no. Aircle
    customer give to me for my reference – 25076726.

    Thank you very much in advance for
    your

    great support to me. If you have any question please let me know.

    With Regards,
    S. Mahesh
    Kumar.

    9941269886

    No. 14/8,
    Vedakiri Street,

    Alandur,

    Chennai,

    Tamil Nadu –
    600 016.

    Email ID – layusr2@yahoo.co.in

  2. #2
    viji Guest

    Post disconnect my postpaid conection

    Dear Sir,

    This is Vijayakumar from Chennai my mobile no. is 9841822077 and 9841265199.

    I had using the Aircel network
    since last three year, now I would like to disconect my numbers.so pleas disconect above my two numbers immidiatly..thanking you.
    My Mobile no is 9444256599,
    My email id is : vijibin2005@yahoo.com

  3. #3
    sandhya2060@yahoo.co.in Guest

    Default Disconnecting aircell prepaid connection

    Dear Sir,

    This is C.PARAMESWARAN from Chennai my mobile no. is 9841567925.

    I had using the Aircel network
    since last two months. Now I would like to disconect my numbers. so pleas disconect above my number immidiatly..thanking you.
    My Mobile no is 9841567925.

  4. #4
    Syed Mudhasir Guest

    Default Migration from Postpaid to Prepaid- poor Service

    Dear Sir,

    I am syed Mudhasir and my Number s 9841230950.I have been using this number for the past 4 years I Wanted to migrate from Postpaid to Prepaid. So i gave a request on March 18. They canceled my incoming and outgoing calls on March 26.i cleared off the bill on March 30th since they said they will start the process once i clear off the bill .And once i am done with that the number will be activated within 48hrs. Guess what still nothing has happened. Whenever i Call them they simply say it will be done the very next day sir. But nothing is being done. Totally fed up . Hence i request you to take necessary actions as soon as possible . If nothing is working out by tomorrow i am planning to cancel this aircel number for sure.

  5. #5
    Anice John Guest

    Post convert my postpaid into prepaid

    my mobile number is 9842129129.last one year i use the number.now i want to change the plan into perpaid.i ask to customer care but they not responding to me.

  6. #6
    N.Jeganathan Guest

    Post convert to postpaid to prepaid

    Respected sir,
    Since I was an proprietor a company, I had been using postpaid for 10 years. Now I am a labor in a company.
    So I am not able to pay this post paid bill. my number post paid 9842290629, and i would like to change postpaid to prepaid.Please convert my post paid to prepaid plan.

    thank you

  7. #7
    Unregistered Guest

    Default disconnect my postpaid conection

    disconnect my postpaid conection
    Dear Sir,

    This is Nataraju Chall from Chennai my mobile no. is 9551441077
    I had using the Aircel network
    since last three months, now I would like to disconect my number.so pleas disconect above my number immidiatly..thanking you.
    My Mobile no is 9551441077
    My email id is : chall.natraj@gmail.com

  8. #8
    Sidhant's Avatar
    Sidhant is offline Moderator
    Join Date
    Sep 2008
    Posts
    1,696

    Default

    Call the Aircel cusotmer care for the same.

  9. #9
    klangklir teron Guest

    Default disconnect of my lost sim and get same number

    Dear Sir,
    I have lost my sim bearing no 98598 92588 on way to my relative home (i.e Dokmoka, Karbi Anglong, Assam). So, therefore I want to disconnect the lost sim and issue my new sim bearing same number without any fail.
    Therefore if you accept my await, I remain ever.



    Yours Faithfully
    Klangklir Teron,
    Address Rongkhelan, ward no 8, Diphu, near
    Don Bosco School, Diphu
    District:- Karbi Anglong, State Assam

  10. #10
    saneyazi Guest

    Default

    shall i convert my post paid connection to pre paid

  11. #11
    Gopal Bhowmick Guest

    Default Want to change my plan fron postpaid to prepaid in aircel

    Respected Sir/Madam,
    I am using this postpaid connection since 2 years,but due to my economic condition i want to switch to prepaid.My number is 8013021730.The response from customer care was not acceptable.They first heard my reason behind the switching,and then just ignored.


    Thanking You

    Yours faithfully
    Gopal Bhowmick

  12. #12
    Unregistered Guest

    Default post to pre convert reg

    dear sir,
    iam sasikumar from erode . my mobile no 9842943445. i have applied post to pre conversion on 02.02.2011 at erode aircel store. but yet now my number didn't convert to prepaid. my agent is 1CBE025-Phonics.they didn't take any resposibility for my problem. here i enclose the mail contact bet ween erode aircel store to cbe aircel office. every 21th is the bill generation date. if u dont convert my number before coming 20th of may. i immediately change my number to any other network. so pls give the favour for me
    urs
    sasikumar.d
    mail id : sasikumar_kd@yahoo.co.in
    mobile no: 9842943445


    FW: REG: POST TO PRE
    ...
    From:
    Karthick M <karthick.m-ca@aircel.co.in>
    ...
    Add to Contacts
    To: "sasikumar_kd@yahoo.co.in" <sasikumar_kd@yahoo.co.in>

    Dear sir,



    FYKI





    cid:image002.png@01CB2FF7.17828B50cid:image002.jpg @01CBABF2.835BADD0

    Please consider the environment before printing this email



    Karthick.M | Customer Service Executive | Retail Service | F +91 424 2264214| M +91 9842801954 / 55

    Aircel Centre S K V Building 62/1 Perundurai Road Erode - 638 011



    NOTHING IS EASY, BUT EVERYTHING IS POSSIBLE



    From: Prakash G
    Sent: Friday, April 01, 2011 11:58 AM
    To: Karthick M
    Cc: Dineshkumar D; Vasanthamani S; Rithika M; Sasi Rekha
    Subject: RE: REG: POST TO PRE



    Approval received.



    Pls provide the necessary documents for further process .



    Regards

    PrakashG



    From: Karthick M
    Sent: Friday, April 01, 2011 11:53 AM
    To: Prakash G
    Cc: Dineshkumar D; Vasanthamani S; Rithika M
    Subject: FW: REG: POST TO PRE



    Dear sir,



    Waiting for your reply ,





    cid:image002.png@01CB2FF7.17828B50cid:image002.jpg @01CBABF2.835BADD0

    Please consider the environment before printing this email



    Karthick.M | Customer Service Executive | Retail Service | F +91 424 2264214| M +91 9842801954 / 55

    Aircel Centre S K V Building 62/1 Perundurai Road Erode - 638 011



    NOTHING IS EASY, BUT EVERYTHING IS POSSIBLE



    From: Karthick M
    Sent: Thursday, March 24, 2011 7:28 PM
    To: Prakash G
    Cc: Sasi Rekha; Dineshkumar D
    Subject: REG: POST TO PRE



    Dear team,



    Customer has given post to prepaid request , kindly do the needful



    Number : 9842943445



    Name : SASI KUMAR



    AGENT : 1CBE025-Phonics



    OUTS : Rs 140



    DEPOSIT : Rs 250

  13. #13
    Aircel_India is offline Junior Member
    Join Date
    Jan 2011
    Posts
    28

    Default

    Quote Originally Posted by Unregistered View Post
    dear sir,
    iam sasikumar from erode . my mobile no 9842943445. i have applied post to pre conversion on 02.02.2011 at erode aircel store. but yet now my number didn't convert to prepaid. my agent is 1CBE025-Phonics.they didn't take any resposibility for my problem. here i enclose the mail contact bet ween erode aircel store to cbe aircel office. every 21th is the bill generation date. if u dont convert my number before coming 20th of may. i immediately change my number to any other network. so pls give the favour for me
    urs
    sasikumar.d
    mail id : sasikumar_kd@yahoo.co.in
    mobile no: 9842943445


    FW: REG: POST TO PRE
    ...
    From:
    Karthick M <karthick.m-ca@aircel.co.in>
    ...
    Add to Contacts
    To: "sasikumar_kd@yahoo.co.in" <sasikumar_kd@yahoo.co.in>

    Dear sir,



    FYKI





    cid:image002.png@01CB2FF7.17828B50cid:image002.jpg @01CBABF2.835BADD0

    Please consider the environment before printing this email



    Karthick.M | Customer Service Executive | Retail Service | F +91 424 2264214| M +91 9842801954 / 55

    Aircel Centre S K V Building 62/1 Perundurai Road Erode - 638 011



    NOTHING IS EASY, BUT EVERYTHING IS POSSIBLE



    From: Prakash G
    Sent: Friday, April 01, 2011 11:58 AM
    To: Karthick M
    Cc: Dineshkumar D; Vasanthamani S; Rithika M; Sasi Rekha
    Subject: RE: REG: POST TO PRE



    Approval received.



    Pls provide the necessary documents for further process .



    Regards

    PrakashG



    From: Karthick M
    Sent: Friday, April 01, 2011 11:53 AM
    To: Prakash G
    Cc: Dineshkumar D; Vasanthamani S; Rithika M
    Subject: FW: REG: POST TO PRE



    Dear sir,



    Waiting for your reply ,





    cid:image002.png@01CB2FF7.17828B50cid:image002.jpg @01CBABF2.835BADD0

    Please consider the environment before printing this email



    Karthick.M | Customer Service Executive | Retail Service | F +91 424 2264214| M +91 9842801954 / 55

    Aircel Centre S K V Building 62/1 Perundurai Road Erode - 638 011



    NOTHING IS EASY, BUT EVERYTHING IS POSSIBLE



    From: Karthick M
    Sent: Thursday, March 24, 2011 7:28 PM
    To: Prakash G
    Cc: Sasi Rekha; Dineshkumar D
    Subject: REG: POST TO PRE



    Dear team,



    Customer has given post to prepaid request , kindly do the needful



    Number : 9842943445



    Name : SASI KUMAR



    AGENT : 1CBE025-Phonics



    OUTS : Rs 140



    DEPOSIT : Rs 250
    Dear Customer,

    We regret the inconvenience. This is to inform that we have noted your complaint dated 3rd May and escalated the same. We look forward to resolve the issue at the earliest.

    Regards
    Aircel Customer Service Team.

  14. #14
    Cyril Scott Guest

    Default Convert postpaid connection into pre paid

    Dear Sir/Madam,

    I am using this postpaid connection since 2 years, but due to my economic condition I want to switch to prepaid. My number is 8896009000. Please tell me the process and what all papers have to bevsubmitted. Kindly convert my number into pre-paid connection.


    Thanking You

    Yours faithfully,

    Cyril Scott

  15. #15
    Unregistered Guest

    Default complaint

    i am neetu singh from jammu i am using aircel active post paid connection No. 9858241913 for the last more than 02 years. Now I want to migrate from this plan to pre paid plan. when I approached your customer care centre at K.C.Plaza, Residency Road Jammu they outrightly rejected to oblige me and asked me to change the operator and misbehaved with me. Now I request you to kindly change my active post paid ploan to pre paid plan or I may have to approach the TRAI or consumer court in this regard. I am ready to provide all the formalities required for the same.

    Neetu Singh,
    Jammu

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