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complaint against vodafone

This is a discussion on complaint against vodafone within the Mobile Services forums, part of the Mobile category; sir, i am abhishek chawla my mobile number was 9988898100 registered with my name i am a resident of 986/2 ...

  1. #1
    chawla8100 is offline Junior Member
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    Nov 2009
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    Default complaint against vodafone

    sir,
    i am abhishek chawla my mobile number was 9988898100 registered with my name i am a resident of 986/2 deep nagar , civil lines , ludhiana -141001 my alternate mobile no. is 9501080001. till june 13 ,2009 i was using my above no. 9988898100. on june 12 ,2009 i had deposited my no. in the safe custody with vodafone by paying rs. 100 for 3 months which expires on 13 sept, 2009. when on 14 sept i gone to vodafone store to re-activate my no. they said that they have issued that no. to some one else the same day. and it cant be taken back i want to take my no. back or want some compensation can i. ??????? please help me regarding this issue i will be very thankfull to you. my email address is chawla8100@gmail.com

  2. #2
    adv.om is offline Senior Member
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    Nov 2009
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    Default

    as you have gone a day late, chances of compensation are less . but only upon reading the terms and conditions properly the exact postiion can be found out

  3. #3
    vodafoneindia is offline Banned
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    Default Happy To Help

    Quote Originally Posted by chawla8100 View Post
    sir,
    i am abhishek chawla my mobile number was 9988898100 registered with my name i am a resident of 986/2 deep nagar , civil lines , ludhiana -141001 my alternate mobile no. is 9501080001. till june 13 ,2009 i was using my above no. 9988898100. on june 12 ,2009 i had deposited my no. in the safe custody with vodafone by paying rs. 100 for 3 months which expires on 13 sept, 2009. when on 14 sept i gone to vodafone store to re-activate my no. they said that they have issued that no. to some one else the same day. and it cant be taken back i want to take my no. back or want some compensation can i. ??????? please help me regarding this issue i will be very thankfull to you. my email address is chawla8100@gmail.com
    Hi Chawla,

    We believe that you have been contacted by our Customer care team and hope that your concern regarding your mobile connection has been addressed. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We’d be happy to help.

    Regards,
    Vodafone Customer Care.

  4. #4
    Unregistered Guest

    Default unbale to deactivate missed call information service & MAHASMS service ( 10 paisa per

    Dear Sir / Madam,

    I am Bindu my mobile number is 9888522978 registered with my name i am a resident of 1166 sector 4 Panchkula my alternate mobile no. is 9888999644 i am unable to deactivate missed call information & MAHASMS service ( 10 paisa per sms) on my number i have sent CAN MCI to 144 & got a msg Hello! you have entered the wrong keyword. please enter the desired keyword & SMS to 144. same in case of MAHASMS service i have sent DMAHASMS to 144 & DCTMAHASMS1 again to 144 & got same sms from vodafone . i have called so many times to vodafone care & they jst gave me complaint / ref. no. 2132940506.i am totaly feedup with your service kindly do the needfull ASAP.

    i will be very thankfull to you.
    my email id is binduk1987@gmail.com
    jagmohinderarchitect@gmail.com

    Regards
    Bindu

  5. #5
    admin is offline Administrator
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    Sep 2008
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    Default

    Hello,

    Send a email to the below mentioned address and mention all the details in it and ask them to deactivate the above mentioned service as early as possible.

    simon.abraham1@vodafone.com
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  6. #6
    Unregistered Guest

    Default activated caller tone

    Dear Sir/Madam,

    Iam Kanthan my mobile number is 9943024716 i am a resident of 5/326,annai indra nagar 3rd cross street tuticorin With out
    my knowledge vodafone has activated caller tone on my mobile and charged Rs30/- on 13-02-2010. I contact customer care
    and enquired about it. There was any responsible answer for my question. I really disappointed from this issue. please
    help me regarding this issue i will be very thank full to you. my email address is kanthan_m65@yahoo.in



    Regards

    Kanthan

  7. #7
    vodafoneindia is offline Banned
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    Quote Originally Posted by Unregistered View Post
    Dear Sir/Madam,

    Iam Kanthan my mobile number is 9943024716 i am a resident of 5/326,annai indra nagar 3rd cross street tuticorin With out
    my knowledge vodafone has activated caller tone on my mobile and charged Rs30/- on 13-02-2010. I contact customer care
    and enquired about it. There was any responsible answer for my question. I really disappointed from this issue. please
    help me regarding this issue i will be very thank full to you. my email address is kanthan_m65@yahoo.in



    Regards

    Kanthan
    Hi Kanthan,

    Caller Tune rental reversal has been given to you & the service has now been disconnected as per your telephonic conversation with our Customer care team. Do e-mail us at vodafonecare.tn@vodafone.com for any further queries. We would be happy to help you.

    Regards,
    Vodafone Customer Care.

  8. #8
    vodafoneindia is offline Banned
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    Default Happy To Help

    Quote Originally Posted by Unregistered View Post
    Dear Sir / Madam,

    I am Bindu my mobile number is 9888522978 registered with my name i am a resident of 1166 sector 4 Panchkula my alternate mobile no. is 9888999644 i am unable to deactivate missed call information & MAHASMS service ( 10 paisa per sms) on my number i have sent CAN MCI to 144 & got a msg Hello! you have entered the wrong keyword. please enter the desired keyword & SMS to 144. same in case of MAHASMS service i have sent DMAHASMS to 144 & DCTMAHASMS1 again to 144 & got same sms from vodafone . i have called so many times to vodafone care & they jst gave me complaint / ref. no. 2132940506.i am totaly feedup with your service kindly do the needfull ASAP.

    i will be very thankfull to you.
    my email id is binduk1987@gmail.com
    jagmohinderarchitect@gmail.com

    Regards
    Bindu
    Hi Bindu,

    We believe our Customer care team has already contacted you and informed that the requested services have been deactivated from our end. You don't have to send sms-s anymore. Your issue is already taken care of. Do e-mail us at vodafonecare.pun@vodafone.com for any further queries. We would be happy to help.

    Regards,
    Punjab Vodafone Customer Care.

  9. #9
    baljinder kaur Guest

    Default Extra services widrawal

    Dear sir,
    You are requested to widraw the extra services e.g. BSRS 30 from 144. My no is 9988104577 at ludhiana.I am unable to deactivate this service.
    In future alsso I don't want any sms of any special scheme which gets automatically activated otherwise I will be forced to knock consumer court.waiting for your immediate response

    Thanks

  10. #10
    vodafoneindia is offline Banned
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    Dec 2009
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    Default Happy To Help

    Quote Originally Posted by baljinder kaur View Post
    Dear sir,
    You are requested to widraw the extra services e.g. BSRS 30 from 144. My no is 9988104577 at ludhiana.I am unable to deactivate this service.
    In future alsso I don't want any sms of any special scheme which gets automatically activated otherwise I will be forced to knock consumer court.waiting for your immediate response

    Thanks
    Hi Baljinder,

    Thank you for contacting us in regards to your request. As per your request, we have deactivated the Bhakti Sagar service on your phone. For further assistance, you may write to us at vodafonecare.pun@vodafone.com We would be happy to help.

    Regards,
    Vodafone Customer Care, Punjab.

  11. #11
    Omparkash Guest

    Angry Activated schemes by vodaphone.

    Dear sir,
    I am regular customer of Vodafone mobile number 9988695747 , during this service u activated many services and deduction of rupees every time when we recharge. My complaint number is 2166942084. Pls take some action regarding this problem.
    Thank you

  12. #12
    Unregistered Guest

    Default Non functional sims

    hi there. i am an army officer and visit chandigarh/panchkula on leave as this is my hometown and my parents are residing here. i have 2 nos of vodafone which i have been using for the past 6 years of and on , whenever i come on leave. the nos in question are --- 09888529493 and 09888273272. i have put these nos in my phone now as i have been posted to this place however the first no displays " INVALID SIM " and the second is displaying " EMERGENCY ". there is a substantial balance in the first no, ie Rs 2000/- and seond one has Rs 200/-. could you please activate these nos. Thanking you in anticipation.

    Lt Col Sandeep Toor.
    email : toorsunny22@yahoo.com

  13. #13
    vodafoneindia is offline Banned
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    Default Happy To Help

    Quote Originally Posted by Unregistered View Post
    hi there. i am an army officer and visit chandigarh/panchkula on leave as this is my hometown and my parents are residing here. i have 2 nos of vodafone which i have been using for the past 6 years of and on , whenever i come on leave. the nos in question are --- 09888529493 and 09888273272. i have put these nos in my phone now as i have been posted to this place however the first no displays " INVALID SIM " and the second is displaying " EMERGENCY ". there is a substantial balance in the first no, ie Rs 2000/- and seond one has Rs 200/-. could you please activate these nos. Thanking you in anticipation.

    Lt Col Sandeep Toor.
    email : toorsunny22@yahoo.com
    Hello Sandeep,

    Thanks for writing to us with your concern. Your numbers have been de-activated due to non submission of documents. We request you to kindly submit your documents at any of your nearest Vodafone stores. For further assistance, kindly write to us at vodafonecare.pun@vodafone.com. Happy to help.

    Regards,
    Vodafone Customer Care, Punjab.

  14. #14
    Unregistered Guest

    Default not follow the rules and regulation about the DND service.

    I m DISHANT VERMA. MY MOBILE NO. IS 9988999654. my complaint is aginst the DND service.
    after activating the dnd service many calls are coming on my number. i daily going in roaming instead of personal calls vodafones calls are coming more much and messages. i m suffering mentally abt this service. i have submitted this complaint many times in customer care but no result is come. now i want to help u . otherwise another way is consumer forum.

  15. #15
    Unregistered Guest

    Thumbs up Wrongly Activating Vodafone service pack without notice

    Dear Sir/Madam,

    Iam Manoj Kumar Singh my mobile number is 9564632636 i am a resident of D7,Cement Park, City Centre,Durgapur(West Bengal) With out
    my knowledge vodafone has activated Vodafone service pack on my mobile and charging daily accordingly. I contact customer care
    and enquired about it. There was any responsible answer for my question. I really disappointed from this issue. please
    help me regarding this issue i will be very thank full to you. my email address is manoj.gns@gmail.com

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