Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Originally Posted by Airtel_Presence

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Sir,

i need to know status & what is action taken ?

B.Rgds /Sriram

i have received bikinibabes update from airtel and i refused that service many times .
i have contacted regarding the same to customer care also but airtel always sending the message that you have been renewed for bikinibabes subscription service from airtel and they are charging me rs. 10 each time .
I have already launched the complaint abt the same to airtel customer care as i have not subscribe the same service, and i dont want that service from airtel.but still they (airtel) deducting the charges from my no. as i am using lifetime plan.

Dear sir,

My number is 9989591150.
I got a call from Air tel Customer care on 07-09-2010. They said that submit proof for continue the services..
Then I submit proper documents in Air tel office at Ravulapalem, East Godavari on 12-09-2010.
They collect 10/- for courier.
But today (i.e. 21-09-2010) again i got a call from the number 8790451610 and said that submit proof otherwise disconnect with in two days.
Once again i go to air tel office and enquire about proof then they said that after submitting the proof also they call to customers like this way don't worry about that.

Before submitting the proof.....I try to submit proof in Mandapeta, East Godavari air tel office. In that office they ask the color xerox of the Voter ID card. I don't no the difference between color proof and Black & white of the Voter ID card. and their response and handling is very worst.

So I submit my proof in air tel office but I got calls from air tel.... Nobody don't know about the problem.

Before submitting the proof...I contact the customer care also...They don't know any thing about the process....
One person put my call on hold and another person simple said that I don't know the details...This is the status of air tel customer care....

Dear Customer,

This is to inform you that your concern listed 21 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.


Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Customer(9989591150),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team