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Tata docomo unfair balance deduction

This is a discussion on Tata docomo unfair balance deduction within the Mobile Services forums, part of the Mobile category; Mob No. 9895463131 Amount deducted Rs. 47 Date of Deduction 28/08/2012 No messages received for any activation/download/subscription Called Customer care, ...

  1. #1
    Mkpa100 is offline Junior Member
    Join Date
    Aug 2012
    Posts
    9

    Default Tata docomo unfair balance deduction

    Mob No. 9895463131
    Amount deducted Rs. 47
    Date of Deduction 28/08/2012
    No messages received for any activation/download/subscription

    Called Customer care, saying that they cannot refund the amount deducted for Activating pack in Internet.

    I have not Downloaded/activated/subscribed for any packs/games/any other services, i have just browsed for checking mail, facebook.

    Somany times amounts deducted just like above. But no refunds.

    Nowadays very poor services from TATA DOCOMO. Thinking of porting to other networks.

    If amount is not refunded, will proceed legally

  2. #2
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,642

    Default

    Dear Customer

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,642

    Default

    Dear Customer,

    We would inform you that the amount of Rs.47 has been adjusted in your number on 4-Sep-2012 and VAS service has been deactivated.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  4. #4
    Unregistered Guest

    Post Unfaire balance deduction

    SIR/MAM,
    This is to infom tata docomo that i sudarshan fatehouria no 8981523636 have taken new connection on 14/09/2012, and from the date of purcase i am suffering from unfaire balance deduction till now around rs 14.90 have been deducted and not refunded evey dat 1 to 2 rs is being deducted in the form of .10 pase to .20 paise till now kindly look in the maater as sson as poosible
    the company has already gave me a lot if trouble , i expect in the come time i can be searved with some good searvice

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