Respected Sir,
I am an Airtel customer and my mobile-no. is 9755438093. Today, on 15^th August, at 10 am , I called Airtel CC regarding starting the service of MMS on my mobile. The person whom I talked sent me the settings and as sson as disconnected the call Airtel sent me sms that Airtel has started HelloTunes service on my number with a deduction of Rs.10 for 10 days and it is said in that msg that there will be deduction of Rs.15 on my next recharge!!!! If that was not enough, I again got a message that service of AirtelTalkies can not be started on my no. because of low balance!!!!! Immediately I called CC and spoke with the executive regarding this thing, executive told me that I had requested to start this service by some “start-to-copy”. And hence this hello tune has been started on my no. CC stopped my service and I got the msg but my balance was never paid back.
After that I recharged my mobile with a top-up of Rs.110 because of low balance, again, as soon as I recharged, a msg came from Airtel saying that AirtelRadio service has been started on my no. and I had been charged with Rs.36 for 30 mins.
Again at 5.06 pm I got a msg that service of AirtelTalkies has been started on my no. for Rs.30 for 30 days!!!!!!
I had never told CC nor I replied to any service messages for all such services to start on my no.!!!!!
I didn’t got that rs.10 back on my no. for which I had called CC!!!!!
Can you tell me what kind of service Airtel is providing to its loyal customers???? Is it the way to treat your customers????
Just now I again got a message (7.17 pm) that the service of AIRTEL FRIENDZ CHAT_30 is started on my no. and I had been charged Rs.30 for 20 days!!!!!!!!
What the hell is going on with your services and your system?????
I can’t even call CC anymore as I had called 3 times today. I think mobile companies are earning a lot of money by doing such false-deductions from customer’s balance. Don’t you people have any feelings for people’s hard earned money?????
Please provide me resolution or else I would be forced to raise a complaint in Consumer-court!!!!!!!!
I have all the messages from Airtel, I can show them as proof to court regarding all these wrong-deductions!!!!!
I want all my balance back or else very soon I will go to the court.

Waiting for a positive response from your side………..
Vaibhav Dingre,
Burhanpur.