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Could not send sms from my airtel card, complained 3 weeks ago but isuue not closed till

This is a discussion on Could not send sms from my airtel card, complained 3 weeks ago but isuue not closed till within the Mobile Services forums, part of the Mobile category; I recharged my airtel no(9790757325) with Rs.26 sms booster, but i could not send messages. I have complained about the ...

  1. 08-10-2012, 12:39 PM #1
    Lingesh Kumar
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    Post Could not send sms from my airtel card, complained 3 weeks ago but isuue not closed till



    I recharged my airtel no(9790757325) with Rs.26 sms booster, but i could not send messages. I have complained about the same three weeks ago, but problem not solved.

    I tried with other sim cards in my mobile and i could send messages, but could not send with my airtel card.
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  2. 08-18-2012, 12:58 PM #2
    Airtel_Presence
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    Namaste Mr. Kumar,

    This is to inform you that your concern listed 10 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  3. 10-20-2012, 07:03 AM #3
    Airtel_Presence
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    Namaste Mr. Kumar,

    We would like to inform you that your concern listed 10 Aug. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 01-01-2013, 10:30 AM #4
    Unregistered
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    Angry SMS not sending

    mY Messages stopped sending on the 31 December 2012 and their still not sending and today is the first.. Why?? I'm very disappointed with your service
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  5. 01-11-2013, 12:20 PM #5
    Airtel_Presence
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    Namaste,

    Subject- SMS not sending

    This is to inform you that your concern listed on 01 Jan. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback


    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  6. 01-22-2013, 12:30 PM #6
    Airtel_Presence
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    Namaste,

    Subject- SMS not sending

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

    We assure you that we are committed to resolving the issue to your satisfaction.
    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  7. 01-30-2013, 07:04 PM #7
    Airtel_Presence
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    Namaste,

    (SMS not sending)

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtelpresence@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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