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Tata docomo cheater false balance deduction

This is a discussion on Tata docomo cheater false balance deduction within the Mobile Services forums, part of the Mobile category; TATA DOCOMO FRAUD BALANCE DEDUCTION anybody pls give me any solution today tata docomo hav reduce rs 185 from my ...

  1. #1
    ajay5516 Guest

    Angry Tata docomo cheater false balance deduction

    TATA DOCOMO FRAUD BALANCE DEDUCTION

    anybody pls give me any solution today tata docomo hav reduce rs 185 from my main balance one day ago dated 8.8.2012 i had recharged my no. 9039493369
    With rs 246 got rs 219 after that recharge with rs 4 got 1 gb 3g data i was very happy today dated 09.08.2011 i am running internet by using the sim frm my main bal rs 184 deducted as well 3g data also reduces ok then i call custumore care 1st time the agent told me ur money reduced for accessing any paidable site i check my web history i know i didn't go to any paid website i again call cust care 2nd time the other agent told me u r on roaming 3g network that's why balance deducted.Then i told him to give call 2 ur senior he told me 2 call after 4 hours n then my cust care no. deactivated now i m not able 2 chat with cust care exectiv.
    any body giv me any sol to get my money back.
    tata docomo a cheater after having 3g data reduce my main bal.
    my name is ajay
    my no. 9039493369
    my email ajay5517@gmail.com

  2. #2
    Tata DOCOMO is offline Senior Member
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    Apr 2010
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    7,711

    Default

    Dear Ajay,


    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Tata DOCOMO is offline Senior Member
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    Apr 2010
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    Default

    Dear Ajay,

    As per our records we have found out that there are no wrong deductions and you are charged correctly as per your usage and as per your tariff

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  4. #4
    Unregistered Guest

    Default false deduction every time worst service ever

    8460221467 i recharged yesterday my bal was 587 n today what the hell i hv nt made a single call n this problm is every tim i rechrge the bal gets over without any call or mes can u gv me proper costomer care no or i stop using docomo i want my 50 rs bal reversed

  5. #5
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,711

    Default

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  6. #6
    Unregistered Guest

    Default false deduction

    again false deduction have been started after one month last time i incurred loss of 85 rupees out of which only fifty were credited now again tahuwap got activated inspite i deactivated my five to six rupees have deducted dont know why its my request to new buyers never buy tata docomo

  7. #7
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,711

    Default

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  8. #8
    Unregistered Guest

    Default tata docomo are cheaters

    never buy tata docomo they will go on messeging u with offers n falsely deduct your balance i have experienced many many times n just get the answer sorry each time 8460221467

  9. #9
    Tata DOCOMO is offline Senior Member
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    Apr 2010
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    Default

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  10. #10
    Sujay Bhat is offline Junior Member
    Join Date
    Oct 2012
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    1

    Default

    Sir,
    I regret to inform you that your services are disappointing and and has put me into lot of hardship and mental agony. I have recharged for Rs 250 unlimited 3g internet pack to my mobile no 9538910064.So far i have not got the internet service .I had called your customer care which is very unfriendly and irresponsible.Last time in the month of September I had purchased 95 internet pack but internet pack was not activated.on the contrary balance was being cut. I had complained and my complaint no was 620066 to listen @ tatadocomo.com, but no response even after 20 days.I request you to activate y internet connection and revere Rs 95 balance which was paid to the service.As a customer I have the right to get the service for the money which i have paid.As I am travelling I need the internet service with immediate effect.Hope yo will do the needful at the earliest.
    thanks
    regards
    Sujay Bhat

  11. #11
    Tata DOCOMO is offline Senior Member
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    7,711

    Default

    Dear Sujay,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  12. #12
    sundar singh Guest

    Post tata docomo cheater false balance deduction

    mera naam sundar singh hai aur mera mobile number +919045679503 hai. maine yeh number lagbhag 45-50 din pehle liya tha tab isme 250rs ka main balance tha.main iss number se bahut kam call karta hu.ab tak maine iss number se 20-25 call ki hongi lakin aaj mera balance 44 rs hai baki sara balance company walo ne kha liya.aaj ki date me sabhi mobile company me compare karke dekho tab sabse jyada cheater company tata docomo hogi aur sabse jyada complain bhi tata docomo ki hi hongi so please meri request hai ki kisi bhi company ka sim chalaye lakin tata docomo ka nahi
    mera date 22/12/2012 ko main balance 143 rs ka balance tha lakin 23/12/2012 ko 9 am per balance check kiya tab 44 rs tha. custumer care call ki tab unhone bataya ki tumhare pass koi call ya message aaya hoga. mere number per na to koi call aaye aur na hi koi message.bina call ya message ke hi mere balance se 99 rs deduct kar liye gaye.kisi bhi service ko activate ke liye custumer ke no. per message to aana chahiye bina call message ke 99rs ka balance kaat liya gaya.aur 198 no. per baat ki to kehte hai ki balance reverce nahi hoga.

  13. #13
    Tata DOCOMO is offline Senior Member
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    7,711

    Default

    Dear Mr.Singh,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  14. #14
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,711

    Default

    Dear Mr.Singh,

    Your complaint has been registered with docket number PBR12160121. The same will be resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  15. #15
    Unregistered Guest

    Default False deduction

    Hello

    My phone no is 9845243260, I recharged with 250 got a balance of 222
    After 4 hours 99 has been deducted give my money back u cheat

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