Hi,

I purchased a W350i sony ericssion mobile from Hotspot HRBR,Bangalore store and had taken up the insurance offer for 2 yrs..

I faced a minor prob in my handset and went to Banaswadi Hotspot store to repair that against my insurance card,But I was rudely attended by the storekeeper and was told to go the same purchase point from where I bought that mobile.

But accoring to the insurance letter ,I can visit any Hotspot store across India for repairing the handset..

The storekeeper at Banaswadi bangalore store was very very rude and mannerless,he was literally shouting at me and was asking me to go the other store.

I thought this consumer court would be helpful for me and drafted this compliant in this for the first time.

Hope to see somthing positive through this and looking forward to take a strict action against this.

Regards,
Saunak Biswas
9986121143