Respected Sir,

It is bring to your kind notice that, I was using a vodafone sim (purchased in pune), since sep 2008. I have submitted the id proof at the time of purchase. But without any pre-intimation they disconnected my network service, 1 week back. when i went to nearest vodafone centre (Aundh, Pune), they told me go and purchase a new sim, stating that this is the only option left for me. This number is very important to me, as I have all my business contacts having this number.

I am suffering from this problem for more than a week. Every time when i contact them they tell new story each time.

Now It is last option left for me...

In looking for your kind consideration,


Rakesh Jha
e-mail : rakesh_jha123in@yahoo.co.in

Respected Sir,

It is bring to your kind notice that, I was using a vodafone sim (purchased in pune), since sep 2008. I have submitted the id proof at the time of purchase. But without any pre-intimation they disconnected my network service, 1 week back. when i went to nearest vodafone centre (Aundh, Pune), they told me go and purchase a new sim, stating that this is the only option left for me. This number is very important to me, as I have all my business contacts having this number.

I am suffering from this problem for more than a week. Every time when i contact them they tell new story each time.

Now It is last option left for me...

In looking for your kind consideration,


Rakesh Jha
e-mail : rakesh_jha123in@yahoo.co.in

Dear All,

For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.

Respected Mam,

Thank you for your kind reply

I am Rakesh Kumar Jha, Govt Employee, working at Pune. I was using my number since more than one year.

It is bring to your kind notice that, I was using a vodafone sim (purchased in pune), since sep 2008. I have submitted the id proof at the time of purchase. But without any pre-intimation they disconnected my network service, 1 week back. when i went to nearest vodafone centre (Aundh, Pune), they told me go and purchase a new sim (By Ms Shilpa), stating that this is the only option left for me. This number is very important to me, as I have all my business contacts having this number. I am facing my financial loss, and mental harassment for above said reason.

I am suffering from this problem for more than two week. Every time when I contact them they tell new story each time.

Now I have last option to complaint the same to the consumer court.

In looking for your kind consideration,



Rakesh Jha

e-mail : rakesh_jha123in@yahoo.co.in

Address : - 44/6/9 Sahyadri Colony,
Pimple Gurav,
Pune - 411027, Maharastra

Ph (o) - 020-2550339

Respected Mam,

Thank you for your kind reply

I am Rakesh Kumar Jha, Govt Employee, working at Pune. I was using my number since more than one year.

It is bring to your kind notice that, I was using a vodafone sim (purchased in pune), since sep 2008. I have submitted the id proof at the time of purchase. But without any pre-intimation they disconnected my network service, 1 week back. when i went to nearest vodafone centre (Aundh, Pune), they told me go and purchase a new sim (By Ms Shilpa), stating that this is the only option left for me. This number is very important to me, as I have all my business contacts having this number. I am facing my financial loss, and mental harassment for above said reason.

I am suffering from this problem for more than two week. Every time when I contact them they tell new story each time.

Now I have last option to complaint the same to the consumer court.

In looking for your kind consideration,



Rakesh Jha

e-mail : rakesh_jha123in@yahoo.co.in

Address : - 44/6/9 Sahyadri Colony,
Pimple Gurav,
Pune - 411027, Maharastra

Ph (o) - 020-25503339
Reply With Quote

Hi Rakesh,

The above said msg is for you also.
As said by Advocate(the moderator of the forum) you must send a written complaint to the nodal officer of the Company.
Plz provide here your complete residential address ASAP, to get the contact details of your Area Circle, Nodal officer.

Following this step will be helpful to you only.

Thanks & Regards
Sweta Shrivastava

Dear Mr. Jha,

For your complaint you will have to send a written complaint to the nodal officer of the Company. Wait for the response for at least 10 days because the Nodal officer will have to provide you any solution within 10 working days. Send a written complaint and kindly revert back soon after getting any reply from him. The email address is:
krishna.p@vodafone.com

Respected Mam,

As per your advice I have mailed the same information to the your given e-mail address (krishna.p@vodafone.com), But how I can send him written complaint?I don't have his postal address.

I will let you know if I get any updates from that side.

Warm Regards

Rakesh Jha

Dear Mam,

As per your given Id I mailed the complaint, Some day they called me at my given number and same day my problem was solved.

It is great relax as of now, i was trying my best to get the solution, no body was replying satisfactory.

Really ... This service provided in our country, I am Proud of your service..

Thank You ...

Regards
Rakesh Jha

Dear Mr. Jha,

Thanks a million, for your feedback. Pls. feel free to discuss any consumer issue, in future.

dear sir,

i am using vodafone prepaid sim card(9986217650) from more than 3 years, on 08.11.2009 they blocked my sim, without any reason,

kindly please look into this,

Respected Sir,

It is bring to your kind notice that, I was using a vodafone sim (purchased in kota,rajasthan). I have submitted the id proof at the time of purchase. But without any pre-intimation they disconnected my network service. when i went to nearest vodafone centre, they told me to go and purchase a new sim, stating that this is the only option left for me. This number is very important to me, as I have all my business contacts having this number. I have done network recharge today. I am ready to submit the passport id proof if required.

I am suffering from this problem.

In looking for your kind consideration,

Vanka Krishnatheja.

Hi Suman,

We believe that you have been contacted by our Customer care team and hope that your concern regarding documentation has been addressed. Do e-mail us at vodafonecare.kol@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

i purchased vodaone connection on 22 oct/2009 from vodafone mini store, jassur teh nurpur.. distt kangra
i submitted the documents.
1 photo and voter idenditity card's xerox on the same day.. on the name of

Shivani thapa
d/o Devinder thapa
26a muhal kakira
jarei block no.2
teh-bhattiyat
distt chamba(hp)-176313
after few days..

verification team called me..
and they told me that it is on the name of ajay kumar r/o teh nurpur
i was shocked.
and my connection was disconnected..
i contact vodafone mini store..
they said that..we dont know anything.
i talked to nodal office..
then i again submitted the documents..
but today on 18dec/2009
its again disconnected due to non submission of documents..

some retailers in my city and one of vodafone store employee told me that..
vodafone local office in nurpur misuse the documents..they make many copy of the doucuments and activate fake connections

.even there is many connection on the name of shivani thapa

but i am having only 2 connections on this name
1. 9736180332
2. 9836250541

so its my request to u..to take action against vodafone..
and disconnect all other connections on my name...


thank you

shivani thapa