Namaste (arockiarj92 ),

This is to inform you that your concern listed 03 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste (arockiarj92 ),

This is to inform you that your concern listed 03 Aug 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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i need to inform you that i have submitted all my document at airtel office which are needed for duplicate sim and pay 100rs for the same.
they said that my new sim will be activated in about 24 hours.but after 2 days it is still not activated. please take strict action in my favor.



ankitsinghec13@gmail.com

i need to inform you that i have submitted all my document at airtel office which are needed for duplicate sim and pay 100rs for the same.
they said that my new sim will be activated in about 4 hours.but after 2 days it is still not activated. please take strict action in my favor.
and these thing get worst when even their customer care is not attending my call.



ankitsinghec13@gmail.com

Hi Sir,

My mobile number is 9860088020, I have been customer of airtel since 2 yrs, I was very satisfied until they charge me unfair balance deduction even after tarrif recharge of 22. I have tried calling customer care twice but those guys are disconnecting my phone. Please refund my balance as soon as possible or you will loose as good customer.

I applied to convert my prepaid connection to postpaid in the beginning of first week of September. They provided me one new sim card and told that once the conversion happens my prepaid sim will stop working and simultaneously my postpaid sim (the new sim) will start working.

Since 10th of September my prepaid sim stopped working but my post paid sim (the new sim) didnt start working. I informed about the same to the nodal office (6 days back) and appellate (3 days back).

On sending email to these authorities the only reply I get is the autogenerated one promising that my problem will be resolved between 24-48 hrs.
On calling the customer care number the employee promises that my problem will be resolved within 4 hrs (I did it twice in the last 10 days and everytime I get the same promise).
On complaining at their outlet they promise that the problem will be resolved in 2 hrs (I did it 4 times in the last 14 days and everytime I get the same promise).
Now I am not sure whether to believe in any words of Airtel.
My number is not working since last 14 days and till now I have used all modes to inform Airtel about my problem without any response. I hope this post will help me is some way.

My name is Hoom Kc my mobile number is 9958923888 and I am working under Zee enterprises , I had taken airtel postpaid connection (9958923888) on 16th August 2012, at the time of the Activation airtel Executive Mr Gaurav promised me that he will provide me Special Airtel Cug 199 plan, along with he will provide me Zero rental unlimited internet plan, after the activation of the connection on 5th September 2012 I got a call from the airtel team informing that as I am a corporate employee, airtel will give me handset offer in which I will get 2 Gb 3G Data free for the next 4 months, after that I had called on your airtel customer care number both 121 and 198 confirming about the plan the Csr who took the call said me that they provide me 2gb internet free up to 4 months, and also she confirmed me that 3G data uses up to 2Gb will no effect my billing … Again after 3,4 days in the morning I got a message that your unbilled amount is Rs. 800 I again called on the airtel customer care a lady was there she said that Sir your unbilled amount of Rs. 800 has been generated because you have used 200 Mb of 3 G data , and she promised me that your connection will remain continue because airtel is providing you the data uses free of cost and at the time of the billing on 4th Oct 2012 we will adjust your billing and at that time you have to just pay the rental, I was afraid because as per my plan my credit limit was just Rs.1000….

On 15th Sep 2012 Airtel discontinued my outgoing services because as per them I had used Rs.2900. when I checked the details all the uses was because I had used 700 MB Of 3G data…. I was so surprised to see that Airtel barred my service because I had used 700 Mb of 3G date which was provided by them free of cost to me … Again I called on customer care number where I had a word with the executive than floor supervisor and Manager Mr. Jatin and Mr. Hemant …they assured me that the fault was from their end and promised me that he is escalating my case to their Department after that I got a call that sir I have activated your connection on temp basis and asap we will solve your billing problem we will call back to you reference number is F1122480327……now again on 17th Sep 2012 my services has been barred by airtel .. till now my unlimited internet plan has not been activated by them,, I also give the request to port the number from post-paid to prepaid My Porting id is AD359235 in response I got a call from a lady she said that she will activate me Zero rental unlimited internet plan but I have to show them a number on which Zero rental plan exist…I provided her a number but she refused………

After that I had a word with Airtel Escalation executive Mr. Satish Pathak on 18th Sep 2012 he promised me that he will activate my unlimited internet plan and he will increase my credit limit to Rs. 5000..he also send me the mail….. Again I talk with him on 19th sep 2012 he promised me the same thing…

On 20st Sep 2012 at around 9:22 PM I got a Message from AZ-AIRCCM that as per your request GPRS has been started on your airtel mobile on 20th sep 2012 and Free 3 G services of 2GB per month has been deactivated from your mobile ……
My Concern is that who has given the request to deactivate my 3G service in the middle of the month and without my request how can you activate 98Rs internet plan 2gb per month on my number, now you have deactivated my 3G services in the middle of the month and I have used 1200 Mb 3G data till now, as per your pro-rata billing concept you will charge me according to that..
I had agreed to change my free 3 G plan to unlimited from my next billing cycle so that it would not affect my billing.....

On 21st sep 2012 in the morning I had a word with Mr.vishal from the escalation he had checked the details from his end and he said there is no request showing in the system from my end to change my internet plan from 3g to 2 GB limited Rs. 98 internet plan…..
My complaint number for the automatic activation of Rs. 98 internet plan and Automatic deactivation of 3G free handset uses plan is 46078078...

As per the TRAI without the consent of the customer Telecom Company cannot change the bill plan of the customer, please check the details who had given the consent to change my bill plan, please activate my unlimited plan and adjust my billing.........
Please look into the matter and please find the person who had changed my internet plan and please share the TAT time of closure of the complaint.
MY COMPLAINT NUMBER IS: -- 46048078
After that I had send many mails to airtel escalation team , nodal team , appellate team but no one is replying to my mails,, I am just getting automated reply that we will get in touch with you in 24 hours……..but no one called me up………on 25th I spoke in airtel appellate escalation department wherein I spoke to Ms. Mamta from Appellate desk, complaint number F1128303866 she deactivate My airtel 2 G services pack of Rs. 98 on my request because it was not activated by me....however she said she is not having any record of my earlier complaint and my communication with mr satish.....and also she is said to me that i have to wait till 23rd Oct 2012 for my earlier complaint..
Please look into the case I am being cheated by Airtel…..

Regards,
Hoom Kc
9910688951, 9958923888

NO REFUND MY Rs. 32 reacharj 400 mb net for 1 months
I have received a sms by airtel company Plz recharj your mobile Rs.32/ m 1months validity 400mb net.

magar mujhe is servis ka benifit nahi mila..

Dear Sir,
I am using Reliance CDMA from 8 years my no is 9324788030. On 17-09-12 I had a balance of Rs. 145.41 valid upto 30-07-21, then to my out going call were stoped by saying insaficient balance, But on ocation of Ganesh Charturti ,I wanted to start my mobile so I recharge it by Rs.500 on 18-09-12.
After 9 days the same problem started I again launch a complain for the same on 27-9-12 ,28-09-12 & 29-9-12. But without any information the they show in their records that the problem is resolved.Now balance in my mobile is Rs.430.85

please sugest me what to do

Dear Sir/ Madam,

This is third tym i m complaining against airtel for the same reason i.e; activation of a unwanted service on my no. and deduction of my main balance", Now this time on 01/10/12 i received a msg from airtel that thanks for downloading VS_Android_ Games AND A SUM OF RS. 20 has been charged from my main balance... and i want to bring you notice that same complaint were register by me in past for activation of other services....

i also want that somebody suggest me that which mobile operator i can choose in which i didn't face such type of problems again and again coz. Airtel walo ne kasam khaa li ki wo nhi shudrenge...

Thanks & Regards
Ash Karan Saini
Mob; 7600117909

Namaste (9860088020),

This is to inform you that your concern listed 21 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Singh,

This is to inform you that your concern listed 08 Aug 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste,

(Complaint against airtel)

This is to inform you that your concern listed 24 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

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incoming and outgoing is blocked on my number ,however I had submitted the documents twice.