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complaint against Reliance mobile service And Customer care representatives

This is a discussion on complaint against Reliance mobile service And Customer care representatives within the Mobile Services forums, part of the Mobile category; hello sir i am pawen singh. from mp {indore} mai 10 year se reliance user hu.mere number 9303220798 hai. jo ...

  1. #46
    pawan sing Guest

    Default hello sir

    hello sir i am pawen singh. from mp {indore} mai 10 year se reliance user hu.mere number 9303220798 hai. jo 4days se resive servise bata raha hai.maine apne retelar ko bhi bata chuka hu .mujahi unka koi respons nahi mila.kbhi time nahi rahta .kbhi server dawn rahta hai.pls help me sir

  2. #47
    PRADEEP DIXIT Guest

    Default Dnd creat

    DEAR SIR ,

    I want to creat do not disturb (DND) in my mobile . My mobile no. is 9300865387 .

  3. #48
    dairymilkgal4u is offline Junior Member
    Join Date
    May 2010
    Posts
    3

    Default

    Respected Sir/Madam,
    I am writing this mail to launch a complain against reliance customer care representatives as when i was going to go for a new scheme of Rs.599,they were not bothered to inform me about the 2700 minutes limit to call to any reliance phone and then after 10-15 days when my cell got disconnected due to insufficient balance I made a complain n asked them the reason for their carelessness to provide me with inadequate information they were showing no response so I have to opt for this option.I kindly request you to please solve the problem as soon as possible.I would provide you with the details of the phone number on which scheme was done - 9374795396 from surat(gujarat) and this number is taken on the name of Ashok Agarwal (My dad).If you need any further enquiry about this do mail me i will repond to you as soon as possible.

    Thanking you,
    Yours failthfully,
    Nupur Agarwal

  4. #49
    udaya Guest

    Default Customer care executive number

    Please any one give me customer care executive number of reliance My number is 7676660472

  5. #50
    tejas sonar Guest

    Post

    Hello, My name is TEJAS SONAR. I am use two reliance mobile prepaid connection from last 8-9 years 9324090942 & 9322171401, & last month I was received the one call in last month from swayam enterprises, Miraroad, & I got the rong information from she & I agree for the post paid connection to all two nos. but she was commite me to 299/- monthly rental plan & 299 mins. free & Rim to Rim local call absolutely free 24Hrs & 450/- deposite per, I was paid the deposite by cheque, then after i call to the cust.care & i got the another information about this plan he told that the Rim to rim call not free in this plan, i got the rong information by swayam interprise, I am no satisfyed.
    So, I kindly request you take some action for them , and do needful action for me, If you need any further enquiry about this do mail plz call me evening after 05 Pm on this no-9324090942
    Thanking you,
    Yours failthfully,
    TEJAS SONAR
    Customer

  6. #51
    balwinder kumar Guest

    Default compliant

    respected sir ,
    my telephone no. is 9356888840. plz start the DND service

  7. #52
    Unregistered Guest

    Unhappy activation of caller tune

    Sir I wanted to lodge a complaint against Reliance rim,they forcibly activated ringtone pack worth Rs 30 wid out our permission and i got to know this only when we got message of renewal and more 10/- has been cut from my mobile so a total of 40 is being debited without our concern Wen I called them to know when and how it happend they blamed us directly that we have ativated it,they denied to even to lodge a complaint .For 5 times I keep on calling and I got the same reply that they will not lodge a comlaint.Sir I want to ask that cant we atleast lodge a complaint if they reject to credit back the money which is totally unfair and I wasted a lot of time in calling the customer care. We have not activated any pack,but still dey deducted money frm our account balance.WHY RELIANCE communication prepaid service IS CHEATING THEIR CUSTOMERS..?
    Please help me sir we want our money back as we feel deceived and dejected by this type of services .
    Sir our phone no. 09864020825
    09864020838

  8. #53
    Unregistered Guest

    Default Reliance Cheating almost every consumer

    Dear sir
    It seems that Mr Anil Ambani is trying to head his brother by means of fraud and cheating. This is not only my case but dozens of reliance customers are being cheated daily in my locality. Previously it was the duty of reliance cdma service to cheat its customers as the customers were binded with the sets provided by the company on payment of handsome money. Now a days Reliance GSM has also started to CHEAT its customers. I have also being victimised. In the last two days they have stolen my forty one rupees and for what? I dont know. The customer care is also sleeping day and night and never do the call connects to the highly qualified customer representatives.
    Sir with due request, please do something in the welfare of consumers.
    Thank you.

  9. #54
    Unregistered Guest

    Default Reliance Cheating almost every consumer

    Dear sir
    It seems that Mr Anil Ambani is trying to head his brother by means of fraud and cheating. This is not only my case but dozens of reliance customers are being cheated daily in my locality. Previously it was the duty of reliance cdma service to cheat its customers as the customers were binded with the sets provided by the company on payment of handsome money. Now a days Reliance GSM has also started to CHEAT its customers. I have also being victimised. In the last two days they have stolen my forty one rupees and for what? I dont know. The customer care is also sleeping day and night and never do the call connects to the highly qualified customer representatives.
    Sir with due request, please do something in the welfare of consumers.
    Thank you.
    My no 9798340999

  10. #55
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    457

    Default Contact Reliance Nodal Officer

    As you mentioned above about the bad service of Reliance customer care, we suggest you to contact Reliance area Nodal Officer via E-mail, or registered post.
    Hope this may solve your problem.
    If still have a question feel free to contact us again.
    Last edited by adv.richa; 07-06-2010 at 10:48 AM.

  11. #56
    customer Guest

    Unhappy complaint against Reliance mobile service And Customer care representatives

    in my number reliance india mobile company employes..automatically cut my prepaid money from my account...for sms card...every month unneccessary.i have told and complaint in Rworld for stop this activity
    but they can't stopping .forcing me to complaint.kindly see this complaint take action against this kind of nonsence profitering cutting of people money.so that.we don't face any problem.

  12. #57
    Unregistered Guest

    Default dear sir

    hello this is sourabh bilandi frm rajsthan my no 9509342251 main last 2 year se sim use kr raha hu last 3 month main mera acount ballense 2 bar cut gaya hai 40, 10 rs . mera balence 10 rs jo cut hua hai vo ko 1-7-10 ko 1.00 am baje hua hai jis time mari no swich off tha custmer care se contect kia but vo kuch nahi bol raha hai or meri custmer survice hi off kar di hai
    pls help me how i can refund may ballence
    my email id is s.bilandi851@gmail.com

  13. #58
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    457

    Default Reliance mobile service

    Quote Originally Posted by Unregistered View Post
    hello this is sourabh bilandi frm rajsthan my no 9509342251 main last 2 year se sim use kr raha hu last 3 month main mera acount ballense 2 bar cut gaya hai 40, 10 rs . mera balence 10 rs jo cut hua hai vo ko 1-7-10 ko 1.00 am baje hua hai jis time mari no swich off tha custmer care se contect kia but vo kuch nahi bol raha hai or meri custmer survice hi off kar di hai
    pls help me how i can refund may ballence
    my email id is s.bilandi851@gmail.com
    Hello,
    As you mentioned that you have already contact with the Reliance customer care but still not get any response, so we suggest you to send a written notice to the Nodal Officer via email, mention all the details in it and ask them for the proper solution with in the mentioned time in the notice, wait for their response and revert us back.
    Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.
    Visit: Address to know the nodal officer details.
    For notice reference Visit: Notice before filing consumer complaint

    Hope this may solve your problem.
    Still have a question feel free to contact us again.

  14. #59
    VIPUL SANGHANI Guest

    Default Reliance cdma refund complaint

    Dear Sir,

    Sir i want to lot a complaint against reliance rim services.On 20th Feb 2010 I submitted termination letter to relinace communication Vile-Parle (East) Web World. First week of March my reliance connection disconnected. There is no help from relinace communication customer support where I register my complaint for discontinuing my number. I have deposited of Rs. 2000.00 and I paid around Rs 3700.00 excess to reliance communication instead of reliance energy through net banking by mistake.There is no policy of refunding any amount in Reliance Communication. I think this is a new way to earn money for reliance communication.

    But after 5 month of termination my number i did not get my money and no confirmation. I visited so many times to reliance gallery & contact to customer support they have no information related my number / account., Please return my money as early as possible. Reliance services which i am facing is the worst service i ever face in my life.
    I have some complaint reference ID 122143077/ 119954064 / 119954064 / ADAG=005-553-033 / ADAG=005-540-304/ ADAG=005-504-939 / ADAG=005-289-619 / ADAG=005-240-152 / and many more

    My reliance number is 9324218716 and my alternate number is 9619918716
    thanking you,

    your's faithfully

    Vipul Sanghani

    RGN[/QUOTE]

  15. #60
    amit nema Guest

    Default mobile termination

    Dear sir,

    i have a purchase a RIM mobile from web world.No.of mobile is 9301617440.i have paid 1550/- for it.From behalf of Reliance Web World Hitesh deal to me.He Has give me 149 plan.which as all the RIM no.free and others no.of M.P. and C.G.100 Rs.Talk Time.

    it is all right one and half month but there after it is not work.I went to Web World about it.but he is not given any positive result.told to me that i have given a notice for Terminate it.it is not true.

    Sir,i am working in Corporate Sector and I given Everyone this no.so sir please start it soon.

    my feed back for dealer is very negative.

    Thanks and regards,

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