Dear Sir:

I am having your reliance india mobile No.9324277009.

it is regularly observed and informed to your customer service call centre
for do not deduct any of our amount without any intimation from us. But
then also it is regularly happening.

We are fed-up with your services other than using the money on calls we are
wasting the same with your unwanted packages like health, caller tunes etc.
We are using your services only for our comforts and not for wasting money.

Whenever we are trying to do any emergency call it is seen that there is no
balance available on phone.

With your packages they ask if we want unsub then dial some nos. but if it
is done then also money which was deducted not coming back.

We do not have so much money to waste on your talk off. we can only do that
to change the reliance mobile in to some other company's connections. we
have discussed with our friends and relatives they find other company better
than you.

Kindly take the matter seriously and stop all this and do the needful.

we have almonst 20-25 days back lodge DND which is still not activated.


awaiting for your immediate reply.

Regards,

Susmita

sir.,
i want to register my complaint against
reliance, i have recharged my phone on 29th oct 2009,by 999 pack,but it is
stops  working on 18th nov,even it has validity ,it expires on 29/11/09 ,i
complain so many times,i hve been to outlet of reliane,even it is showing in there
systems dat my tarif will expire on 29 th of nov,but they didn't action, i request u
to pls take rapid action against them.they r doin such a wrong things to there 
customers.pls rtake action,my mobile which is suffering is 9379901949

with regards
amit verma
9379910949

hello sir,
myself vikas & my no. is 08010353304,
to,
the senior of relience gsm
sir,i beg 2 say that i've 2 face big problem now days bcoz of ur junior executives raj shekhar who works in customer care of relience.....
i've done already complaint against him but i've no confirmation about that...
i don't know why did not action taken by urs......
one day i think(25 or 26 jan) i called custumer care about my sms problem but ur employee raj shekhar was talking 2 me from rude manner,he was totally inmannered...i said after conversation..i'll complain against u..after sum hours,he deactivated my outgoing calls with blamming me for using abusing words so pl. hear that recording for confirmation.....according 2 ur colleague i went 2 relience off. with all documents that i submitted 1st time when i took that no. but no action has been taken there & they said talk 2 shopkeeper where u took this sim but here strike is goin on & i m in major problem bcoz of that so pl. kindly take action & solve my problem......i can't go again 2 rel. off. bcoz it is 2 far....my secondary no. is 09548145326...
so pl. solve my problem,i'll b thankful 2 u forever...if my complain didn't solve,i've 2 take a big action that i don't want so pl...

your custumer
Vikas(08010353304)

Hello,

This complaint is regards to Reliance Mobile Services.

*I have got SMS several times about the various activation which I have
neither done nor I want any of them.*
Today I received message saying that your stock updates are activated
and *Rs.30/-
has been deducted (none of the services I have activated and also in my
outbox no messages are being sent for any kind of subscription).* I have
called reliance customer care *333 and *after waiting for 25-30
mins*customer care executive has picked up the call, first they said
that this
has not been activated anytime and when I said that my 30rs has been
deducted so please credit to my account then he said that it has been
subscribed, then I told that give me records when I have updated since you
will be having proof for what you are saying then he neither given me any
updates regarding at which date and at what time I have subscribed.

*If I have subscribed then they should have all the information when and
what time I have done but that person not told anything (it means that they
dont have any proof and they are frauding)* ,because all the mobile service
operators have records with them and the reason why that money got deducted
and where you have called and how much time you talked. All record should be
available.

Since I have not updated so its obvious that they will not have any records
for the same.
*Customer Care executive*(when i asked his name he told Mr.dadu shaikh)
person *was so rude and dont know how to speak*, he was telling so bad words
and also *told that any how he will not return my money back* and also in
next 1 hour he had cut 10 Rs. from my account without any reason.

Request you to look into this and please solve my problem ASAP.
*Regards,
Sanket Turakhia.*
*Reliance Cell No*: 9321605064.

dear sir,
My Self Nitish Kumar and my mobile no. is 9015186859. I activate my 1 paisa SMS scheme on 17 December 2009. Now i want to stop tihs scheme so i send a message to 53738 on 15' Feb and immidiately i got a reply message from same no. that message retries over than i make a call to customer care on 16 Feb and register a complain(complain no. 119829406) to reliance customer care no.*333 for deactivation this 1 paisa scheme. But on the 17,Feb 11 rupees automatically deduct from my a/c. after this i file another complain (complain no. 119995090) to customer care for recovery my 11 rupees. But on 19 Feb i got reply message that there was no wrong deduction found for sms in your a/c. On 15'Feb I send message , 16'Feb make call to customer care for deactivatation but on 17'Feb deduct 11 rupees from my a/c and than says that there was no wrong deduction found from your a/c for SMS. Please do something sir and solve my problem.
your customer
Nitish kumar
mo no. 9015186859

Myself Mangilal and my prepaid reliance mobile no. is 9351640654.I recharged for Rs4444 just before six month,in which company offered me a lifetime 500 free minutes every month.On26thFeb,2010,I got a massege "pls recharge your account".The very same day I got a recharge of Rs200,but company stopped my incoming and outgoing
calls,masseging"you
HOw company can stop my std minutes?While my prepaid account was temprarily under suspencion then why company accepted my recharge?

Rs4444 is a very big amount for a farmer like me.Pls do something sir.
With regards
Mangilal
mobile no 9351640654

Dear Sir,
As we all know about Reliance ADA Group whether it is Financial Distribution or ever worst Mobile services.
I am using my 09311562211 from last some year.
This complain is against the services that they are promising for like
1)Better network - From last some days we are facing this problem call drop,Not reachable,engage ton even from other network that person are contactable.Even after continues complain we are still facing these problem.
2)Customer Care Exrcutive-R Com has appointed some Gunda for their CC Executive post.They know only 'Ap meri baat samj sakte hai to thik hai otherwise line disconnect kar dein' this is very eratating.
3)If outgoing is barred in that case we dail the massage comes contact customer care,but even RCOM persons do not know in this case they have not given facility to call even on CC number.
4)Their Customer Care number are *222 and *333 but from last some time *222 is not working even some time when we dial *333,reply comes this number does not exist.
5)
Sir,I want to know there is regulator for telecom,they are not seeing the problem of Customer.
One large group like Reliance ADA working in monopolistic manner but no one can stop them.


Thanking You

Bikram Aditya
9311562211

Originally Posted by mangilal

Myself Mangilal and my prepaid reliance mobile no. is 9351640654.I recharged for Rs4444 just before six month,in which company offered me a lifetime 500 free minutes every month.On26thFeb,2010,I got a massege "pls recharge your account".The very same day I got a recharge of Rs200,but company stopped my incoming and outgoing
calls,masseging"you
HOw company can stop my std minutes?While my prepaid account was temprarily under suspencion then why company accepted my recharge?

Rs4444 is a very big amount for a farmer like me.Pls do something sir.
With regards
Mangilal
mobile no 9351640654

We suggest you to first register your complaint with the customer care and if you have already register your complaint with the customer care then forward your complaint to your area nodal officer and ask them for the refund/solution with in the mention time. Wait for their response and revert us back.

06.03.2010
Thrissur.

Dr. K. Pradeep Kumar
MS (Gen. Surgery), MCH(Plastic)
Const. Plastic Surgeon
Elite Mission Hospital
Thrissur -7.
Mobile : 9645470297, 9447278368
Email : pk_plastic@yahoo.co.in


To Whomsoever It May Concern

I am Dr. K. Pradeep Kumar, presently working as consultant plastic surgeon at Elite Mission Hospital, Thrissur. I had taken a reliance mobile CDMA connection during my post graduation at Kottayam medical college on 21.06.2003 at reliance centre/outlet, Nagampadom, Kottayam, mobile no : 9349507407, A/C no : 1120535905(Enclosure 1).
Later when I finished my studies, since I had another mobile connection, I had terminated my reliance mobile connection and surrendered my mobile at reliance web world, K.K road, Kanzhikuzhy, Kottayam on 18.12.2004. The copy of the termination slip (Enclosure 2 ) and the copy of the bill settled at the time of termination(Enclosure 3) is attached. After termination, I had received a call from the reliance people asking me whether I can cancel my termination and would like to transfer the phone to some one else. I disagreed with the same.
Later I used to get bills for the phone which was already terminated. I had complained about the same at reliance outlet, M.C. road, near deshabhimani, kottayam and at reliance web world, Kanzhikuzhy at Kottayam many times, but I was told that it is an automatically computer generated bill and I was sked to neglect the same. I also informed the reliance outlet incharge, Mangalam towers, opposite municipal bus stand, Palakkad. Later recovery agents used to come to my house at Palakkad repeatedly and used to threaten my aged parents living at Palakkad. They even informed the neighbours that we had been cheating reliance and not paying the phone bills. I had repeatedly called up the Palakkad reliance centre incharge( a lady ). She stopped picking up my phone calls later.
I later received a letter from Adv. Sreejith.C.K( Enclosure 4 ) about legal action and a letter from reliance communications, Mangalam towers, Palakkad ( Enclosure 5 ) asking me to pay my dues( for a mobile connection which I had terminated earlier and one which does not exist ). I talked to the advocate and told him the details and I also talked to the lady incharge at the reliance centre at Palakkad, but still the same story continued. The representatives of reliance visited my house, where only my aged parents were staying and threatened them.
I then wrote to the chairman, reliance communications through ‘e’ mail and was happy when next day itself someone from reliance centre called me and told me that they were sorry for the trouble caused and there would not be any more problem. I even mailed a thank you letter to the chairman’s office. But alas again I received a legal notice from Adv. P. C. Radhakrishnan & Associates( Enclosure 6 ) dated 20.07.2009, following which I called up the advocates office and talked to the official there and was told that the matter would be settled and I don’t have to do anything. Now again I received a legal notice from the same advocate dated 15.02.2007( Enclosure 7 ).
Now I have personally talked to Adv. Roshini.M.D and to an official in Adv. P. R. Radhakrishnan’s office and have been asked to forward the details.

Please see to that this problem is solved. If paying the required money(even though rightfully I am not entitled to) would solve this headache, please inform me where to send the money, I would do so.

1. Copy to Adv. Roshini.M.D,Palakkad
2. Copy to Adv. P.R. Ramakrishnan, Ernakulam
3. Copy to reliance communications and infrastructure limited, Palakkad.
4. Copy to Chairman, reliance communication
5. Copy to customer care, reliance communications, Mumbai
6. Copy to media


Thanking You.
Yours sincerely



Dr. K. Pradeep Kumar.

I have lost my Nokia 6300 Mobile on 08/03/2010. The IMEI no. of my Mobile handset is 3541890287216711. I have received the same duplicate no. and also activated. Please track only my mobile handset rather than block / stop the set from anyother use, it just like Paper Wait.


Virender Singh Negi
H. No. 430D, Block - E, Gali No. 8,
West Vinod Nagar, Near Mother Dairy,
Delhi - 110092
Mobile No. 09871163380

I am a Reliance GSM user my number is 9569562817. I have registered for DND service. after that i am getting calls form reliance or whenever i reicive any call they start any of their service on their own. when i talk to Costmer care excustive, he tells me this is because of you. You may have pressed any key on your mobile . they have charged me three times for same service . when i make it stop they call again of start it again. I am sick of them i want to do something against them. what should i do?[/QUOTE]

Dear All,

Please be alert from reliance communication service because they are deducting your amount directly without asking you for any of their offer. You will get an sms that we have sucessfully subscribed for such an such service. As i have faced 5/6times this problem, as i have not subscribed for any of their service then also they had deducted my amount and when i complaint then they had reimbursed my amount.

I would suggest people don't go for reliance sim if possible.

Regards,

Reliance Customer

sir,
i have to inform you that i m the customer of reliance prepaid no-9017118954
every month the balance cut automatically;and we ask customer care they don't give any
type of answer and said to me i don't know anything.what can i do for this type of
behavior,i think i block my no and use another service.
and sometimes i cold not be able to contact customer care
and sometimes the customer care agent tell us that due to some technical problem he can't be able to satisfy us
and plz refund my balance immediately
and for further days don;t cut any balance from my account for any value added service

Dear sir i got one new LG10000 mobile set and till now my rworld is not opening. When i click on Rworld menu one message comes that is," unable to retrieve catalog. Please try again later.(18)". I have complained thousands times but my problem is not yet resolved. Ithink reliance is not concerned about customer problems. Please resolve my problem soon.

Dear sir i got one new LG10000 mobile set and till now my rworld is not opening. When i click on Rworld menu one message comes that is," unable to retrieve catalog. Please try again later.(18)". I have complained thousands times but my problem is not yet resolved. Ithink reliance is not concerned about customer problems. Please resolve my problem soon. My mobile no is 9337680252 (sandip singh)