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My airtel postpaid (which is converted to prepaid) is now blocked

This is a discussion on My airtel postpaid (which is converted to prepaid) is now blocked within the Mobile Services forums, part of the Mobile category; I am using this postpaid number (9959537853) for 2 years. Recently I converted it to prepaid. Documents were also submitted ...

  1. #1
    softphani is offline Junior Member
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    Default My airtel postpaid (which is converted to prepaid) is now blocked

    I am using this postpaid number (9959537853) for 2 years. Recently I converted it to prepaid. Documents were also submitted at Splendid Towers, Hyd on 13th July 2012. I even recharged & made calls on this number (9959537853) on 15th July but it is somehow made as free number now. I need this number now either under prepaid or postpaid. Please help. You can contact me @ 9567628928 or mail me at simplyphani@gmail.com

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste (softphani ),

    This is to inform you that your concern listed 20 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #3
    Airtel_Presence's Avatar
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    Namaste (softphani ),

    This is to inform that your concern listed on 20 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #4
    Airtel_Presence's Avatar
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    Namaste (softphani ),

    We would like to inform you that your concern listed 20 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. #5
    Amit Javali is offline Junior Member
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    Post Amount Deduction

    Dear Conceren

    Am Amit on 18th of aug my 126 rs has been deducted from my main balence. after calling customer care person told that it was due to internet usage but i had already rechagrd for 98 rs 1 GB pack. Such type of prob i am facing regularly. kindly provide a solution

  6. #6
    Airtel_Presence's Avatar
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    Namaste Mr. Javali,

    This is to inform you that your concern listed 18 Aug 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  7. #7
    manikandan1303 is offline Junior Member
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    Default datacard bill complaint

    hallo sir my name is manikandan, i am in kknagar chennai,airtel was stopped service to my number. the number is 8056106601.upto june month they send hard copy bills to my address.in july they didnt send the bill.they informed me we will send the bill to your mail.i was checked my mail bill not came.then the custmor care persons told after a month you didnt pay bill.i told please send the bill i will pay that amount.then they ask what is your mail id sir.i told my id .before that they entered wrongly my id is "sweet.heartmani@gmail.com"but they entered "sweet.hotmani@gmail.com".after that he entered correct id and send bill in august 25.i was checked they entered penalty for delay payment.they did the mistake but delay payment for me.then september 7.i paid 75% of the bill amount.september 8 they disconnet my datacard connection.after i called custmor care they didnt give any response.so please consider this and do favour .thankyou

  8. #8
    Airtel_Presence's Avatar
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    Namaste Manikandan,

    This is to inform you that your concern listed 10 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  9. #9
    Airtel_Presence's Avatar
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    Default

    Namaste Manikandan,

    This is to inform that your concern listed on 10 Sep 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  10. #10
    Unregistered Guest

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    My airtel prepaid (which is converted to postpaid) is now blocked
    This is a discussion on My airtel pretpaid (which is converted to postpaid) is now blocked within the Mobile Services forums, part of the Mobile category; I am using this prepaid number (9818827846) for 5 years. Recently I converted it to postpaid. Documents were also submitted but last 7 day is not working i am calling many time of customer care and visiting dwarka new delhi ARC also but i am very despondent for airtel not any help for airtel side

  11. #11
    Roshini Guest

    Angry Im proper service for sim activation

    Hi this is roshini from chennai. Recently i changed post paid to prepaid service and i have submitted all the documents. The airtel customer care person said it will become active within 24 hours. but this is my 2nd week and sim has not activated. in between i have went to airtel customer care 3-4 times and everytime i meet them they are telling that it will become active in 1 day.. i am totally got fed of this service and planning to change another network.. i need a resolution for this

  12. #12
    Amol kawade Guest

    Thumbs down

    My postpaid sin not started for paid 1 month deposit no.9561706551

  13. #13
    Airtel_Presence's Avatar
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    Namaste Roshini,

    This is to inform you that your concern listed on 04 Jan. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback


    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  14. #14
    Airtel_Presence's Avatar
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    Namaste Roshini,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

    We assure you that we are committed to resolving the issue to your satisfaction.
    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  15. #15
    Airtel_Presence's Avatar
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    Namaste Mr. Kawade,

    This is to inform you that your concern listed 10 Jan 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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