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Airtel barred my connection without notice..

This is a discussion on Airtel barred my connection without notice.. within the Mobile Services forums, part of the Mobile category; I work @ LnT Coimbatore, and migrated from Reliance to airtel via MNP as airtel had 3G and got CUG ...

  1. 07-13-2012, 10:31 PM #1
    mc.praveen110
    mc.praveen110 is offline Junior Member
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    Default Airtel barred my connection without notice..

    I work @ LnT Coimbatore, and migrated from Reliance to airtel via MNP as airtel had 3G and got CUG 199 activated. Few weeks after activation my number got deactivated stating Address not verified, where as i had given all information. Then i registered complaint at nodal and next day verification was completed at my office address and number got activated. But immediatly after 2 day my incoming and outgoing was blocked again stating that my home was locked. Then when i tried to contact nodal again, i found my entire details mentioned my Date of birth, and Address is wrong even after submitting correct documents. And i dont understand, if a home is locked how does it considered as worng address without informing the person who gave the address. So for last 2 days i am not able to get recieve and call or make any call. I am loosing lots of customers and money as it is effecting my business. I cant change my numbers as this number is with me for last 8 years and is been registered against several agensies. I dont know how you will correct it, but i want it activated by tomorrow,i.e. 14-july.I can't wait till sunday to get over.
    Airtel representative involved in it is : A Ziya-ul huq (9894013120 and 0422-4206408).
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  2. 07-14-2012, 03:45 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (mc.praveen110 ),

    This is to inform you that your concern listed 13 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 07-18-2012, 10:51 PM #3
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (mc.praveen110 ),

    This is to inform you that your concern listed 13 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. 07-22-2012, 09:10 AM #4
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (mc.praveen110 ),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
    Submit Complaint.. Submit Complaint..
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