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against airtel company to balance deduction

This is a discussion on against airtel company to balance deduction within the Mobile Services forums, part of the Mobile category; Sir i am piyush makwana my mob. No. Is 9907238111. Today i have recharge my no. of rs. 30 . ...

  1. 07-13-2012, 04:14 PM #1
    piyushmakwana
    piyushmakwana is offline Junior Member
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    Default against airtel company to balance deduction

    Sir i am piyush makwana my mob. No. Is 9907238111. Today i have recharge my no. of rs. 30 . next within two hours company has deduct my 5rs. balance i dont no why hi deduct my balance . sir i have two time call of coustmer care excutive but he always drop my call. please halp me sir to refund my balance

    my 2 nd complaint is i have submit my document in 3 time of airtel distributor in tarana. my sms servies is not work always to port in airtel. distributor says i have submit your documnt but coustomer care excutive says he did not sabmit my document. please help me to both complaint.

    Thank you sir
    piyush makwana
    13th july 2012
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  2. 07-14-2012, 03:35 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
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    Namaste Mr. Makwana ,

    This is to inform you that your concern listed 13 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  3. 07-15-2012, 12:08 AM #3
    bijooy
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    Post rediff shopping payment

    Dear sir i am online shopping axe deo rediffshopping 1.ps axe deo charg 349 rs & market price rs 150 only axe deo company price 150 rs my order no 7233616 rediff no refund my money
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  4. 07-16-2012, 07:48 PM #4
    hrbala2011
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    Compliant against Vodafone post paid

    Myself Balakumar working as Hr in private concern last two months back I have bought Vodafone post paid sim at the end of month i have received bill with out any proper clarification even online Vodafone also there is no more clear detail available for my usage .
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  5. 07-18-2012, 11:36 PM #5
    Airtel_Presence's Avatar
    Airtel_Presence
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    Namaste Mr. Makwana ,

    We would like to inform you that your concern listed 13 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  6. 09-30-2012, 12:10 PM #6
    yash waghr Guest

    Post balance deduction

    Hello sir,from the past few days i am facing problem of balance reduction.without any reason any
    service has been activated on my number.if i call to customer care service they doesnt give me
    response even my call hasnt taken by customer care .service.if the problem will continuing
    i'll send them leagal notice through the court
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  7. 10-18-2012, 12:34 PM #7
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    Namaste Mr. Waghr,

    This is to inform you that your concern listed 30 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

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  8. 10-18-2012, 02:27 PM #8
    ankitgoyal1985
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    Default Deduct my balance from airtel for unnecessary services everyday.

    Dear Sir,


    My name is Ankit Goyal, lives in Kota Rajasthan, I have been using my prepaid number 9413654383 for last six years. 15th October 2012 08%41%57 p.m. for downloading Anim Special from Airtel company deduct my balance (Rs. 1/-) unnecessary value added services. After 15 days airtel deduct my balance Rs. 1 /- daily against value added services. I have not a free time for check balance every day. My balance deduct time to time.
    Sir, please stop this unnecessary value deduct services on my mobile no.Sir, I bear much financial loss. I want my balance back (Rs. 10/-). Please stop this action. I hope you will look into the matter as early as possible and solved my problem.
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  9. 10-23-2012, 10:56 AM #9
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    Airtel_Presence
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    Namaste Mr. Goyal,

    This is to inform you that your concern listed 18 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  10. 10-24-2012, 01:35 AM #10
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    Namaste Mr. Goyal,

    We would like to inform you that your concern listed 18 Oct. 2012 has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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