Hi,
My name is Kirti Koli My # 9920435140 I and my husband applied for Post paid on his name and documents i.e. Nizam Khan for the #'s 9920552655 and 9920554155 from a mini store inbandra we submited the document on the 10th of sep and they said that the service will be startes on the 11th eve but not done
when called the contact center
1st agent said that it will be started i 2hrs as he is sending a request which means that he was able to locate the a/c
2nd agent told that he is not able to locate the a/c still he will send a reques and in 2hrs #'s should get started
3rd agent said that credit check is letf and it will take 24hrs and hung up on me when called back to speak to supervisor the 4th agent said that supervisor is not available after 10:00hrs and the a/c will be activated in 48hrs as verification is not done and then the # form which i was contacting customer service 9920435140 to 98009800 vodaphone customer care was blocked i was not allowed to call them for the status and if they have reason that i have abused that is wrong i can prove if they have the calls recorded
my problem is no one is giving me right information so that i could switch the companies if they say that they cannot provide service
and i want to take action as the ministore is giving me a runarround as we have to submit many documents and till today the service is no active

Vodaphone MIni store at Bandra (W) Station road

thanks