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Airtel disconnected my Life time SIM connection

This is a discussion on Airtel disconnected my Life time SIM connection within the Mobile Services forums, part of the Mobile category; I had Airtel connection mobile number 9975017882. i had make life time recharge of Rs.60. i was use same from ...

  1. 07-02-2012, 01:17 PM #1
    waditake
    waditake is offline Junior Member
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    Default Airtel disconnected my Life time SIM connection

    I had Airtel connection mobile number 9975017882. i had make life time recharge of Rs.60. i was use same from long time, but due to problem in handset my number is not in use for 3 months. i contact to airtel customer care but they answerd me that if number is not in use for 45 days then they give this number to other. But if i make life time recharge then how can airtel sell this number to other. what about my recharge fund of Rs. 60.
    Please help me for my number to return back.

    My contact number is 9552546735 and
    email address anil.waditake@tcs.com
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  2. 07-03-2012, 03:58 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (waditake ),

    This is to inform you that your concern listed 02 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 07-06-2012, 04:22 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (waditake ),

    This is to inform you that your concern listed 02 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. 07-09-2012, 06:17 PM #4
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste (waditake ),

    We would like to inform you that your concern listed 02 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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