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Airtel mobile number 9840701920

This is a discussion on Airtel mobile number 9840701920 within the Mobile Services forums, part of the Mobile category; Hello, I have been using this number 9840701920 for the last 5 years without any problem. Now, i am given ...

  1. 06-25-2012, 02:51 PM #1
    yusuf.sait
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    Unhappy Airtel mobile number 9840701920

    Hello,
    I have been using this number 9840701920 for the last 5 years without any problem. Now, i am given to understand that the number is deactivated without any prior notification. I am surprised as no one informed me about change of rules or policy. I need this number back at any cost as all my friends have this number of mine only. I have been living in Dubai and use this number when i visit India. I would appreciate if this number is activated immediately as a special case. I also had a credit of more than INR 400 in my account. I will recharge the mobile as required. Appreciate your swift response in resolving this case.

    Thank you.

    MOHAMED YOUSUFF SAIT
    YUSUF.SAIT@GMAIL.COM


    A CUSTOMER!!!!!!
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  2. 06-26-2012, 03:12 PM #2
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    Airtel_Presence
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    Namaste Mr. Sait,

    This is to inform you that your concern listed 25 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  3. 06-30-2012, 07:33 PM #3
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    Namaste Mr. Sait,

    We would like to inform you that your concern listed 25 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 07-14-2012, 12:03 AM #4
    yusuf.sait
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    Namaste Rakesh Ranga,

    What do you mean when you state that my concern is resolved? A few minutes ago too, i tried using my mobile 9198407-01920 but it does not work. Nobody got in touch with me to solve my problem and you conveniently write here on 30th June that my problem is solved? Is this the kind of service Airtel gives to consumers? Appreciate if you make my mobile number 9840701920 operational and reply.

    Thank you very much in advance for your understanding and solution!!!!!

    Regards
    Yusuf Sait
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  5. 07-16-2012, 03:37 PM #5
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    Namaste Mr. Sait,

    This is to inform you that your concern listed 14 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  6. 07-16-2012, 05:46 PM #6
    yusuf.sait
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    Hello,

    My concern was listed first on 25th June 2012. Hope that this time you really solve the problem before replying on this forum like last time.

    Moreover, airtel.in/airtelpresence does not work. Had tried it a few times. It was throwing up errors.


    Thank you Rakesh for resolving my problem in advance.
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  7. 07-19-2012, 10:05 PM #7
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    Namaste Mr. Sait,

    This is to inform you that your concern listed 14 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  8. 07-22-2012, 03:05 PM #8
    yusuf.sait
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    hello,

    What more details do you need to know about my concern? It is very simple: SIM CARD 9840701920 IS deactivated by AIRTEL without any reason. REactivate it and the case is closed!!!

    You can reach me on +971506519589 or email: yusuf.sait@gmail.com


    trust you will sort this immediately without further delays!!!

    regards
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  9. 07-24-2012, 12:06 AM #9
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    Namaste Mr. Sait,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  10. 07-24-2012, 05:02 PM #10
    yusuf.sait
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    Rakesh Ranga,

    I have replied to you on the 22nd July 2012 and also responded on airtelpresence. Copying and pasting my reply again:

    hello,

    What more details do you need to know about my concern? It is very simple: SIM CARD 9840701920 IS deactivated by AIRTEL without any reason. REactivate it and the case is closed!!!

    You can reach me on +971506519589 or email: yusuf.sait@gmail.com


    trust you will sort this immediately without further delays!!!

    regards


    Appreciate your swift action without delay!!!
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  11. 08-05-2012, 05:12 PM #11
    yusuf.sait
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    Hello AIRTEL,

    Can you please respond???? it is almost 2 weeks since i replied!!!

    thanks

    Yusuf a
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