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Complaint Airtel Servicies

This is a discussion on Complaint Airtel Servicies within the Mobile Services forums, part of the Mobile category; Respected, I have my mobile with Airtel connection for a long time, and I have no problem but last 2 ...

  1. #1
    Vaibhav Jain Guest

    Default Complaint Airtel Servicies

    Respected,
    I have my mobile with Airtel connection for a long time, and I have no problem but
    last 2 month Airtel totally sucks me. Problem is start when I use Airtel Mobile
    Internet Service named "MO". One day I use this internet service and then after
    completing I stop that service by a accurate key code provided by Airtel. But next
    day I noticed that my phone balanced is reduced by 10 rupees excluded my previous
    day usage. I complain that to the Airtel customer care they say me that they will
    fix that problem very soon.
    But there is no effect upon my disconnection of 10 rupees/day. after 2 days I again
    complain about that but I got the same reply and even the problem is not solved. I
    complain more than 100 times and every time Airtel customer care says me that this
    time they fix the problem and I can recharge my phone, but next day when I recharge
    the reduction of 10 rs is not stopped. It continuously going on. I totally tired of
    I decide to take help of consumer court.
    Hope you will legally helped me. Because this reduction is even in progress and my
    more than 300 rs is cut by this way. Airtel return my money sometimes but the 10
    rs/day reduction is not stopped.

    Please help me.

    Name-Vaibhav Jain
    Phone=9897715981
    E-mail Id= vaibhav_mailtome@yahoo.co.in

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Mr. Jain,

    For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.

  3. #3
    A SREE RAMA MURTHY is offline Junior Member
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    Default Sms from 543216

    I am getting sms from this no daily and they are deducting 30 rupees monthly. Last month i have received a message to logged out from this message . I put a request to logout from this message and they accepted . Still my prepaid amount has been deducted by 30 rupees and i am getting messages from this no 543216. Kindly stop that messages and refund my 30 rupees.

    A sree rama murthy
    phone no 9000973933

  4. #4
    advocate's Avatar
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    Dear Mr. Murthy,

    Pls. provide us your complete address, so according to which we can provide you the contact details of Vodafone Company's Executive for your area, who is dealing with such kinds of complaints.

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