I purchased a Sony Ericsson W205 mobile from PlanetM store, #29, KSRTC Layout, Utharahalli main road, Bangalore with following details on the store invoice(bill)
TIN NO- 29870780335
Inv#: 3758
Date: 26/09/2010, 8:20 PM
Cashier: Govinda
Customer Name: Rojalin Behera
Customer ID- 309003836
EMEI: 359478039526830
When I went for repair to the Sony Ericsson service centre my data could not be entered and when I complained the same in the PlanetM store where I purchased the mobile,
They gave me another bill to show in the service centre with following details
TIN NO- 29870780335
Inv#: 3475
Date: 13/09/2010, 6:46 PM
Cashier: Govinda
Customer Name: raju a.
Customer ID- 309003579
EMEI: 359478039526830
I doubt for same mobile with same EMEI number there are 2 invoice receipts issued by the retailer.
My date of purchase being 26^th Sep, 2011 which is 13 days after the mobile is registered in sony ericsson site I feel like cheated.
I am doubtful that I have been issued a second hand mobile with duplicate seal.
I have both the store invoice receipts present with me in original.
Please help me filing a complaint to the proper authority.
Regards,
Dibya Ranjan Behera
9964776435
beheradr@gmail.com

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