hiii
m mohit from chandigarh..
i purchased a sony ericsson k530i handset ON 10-MAY-2009 from mobile store,(Panchkula,Haryana)..but in the end of septemper 2009 one end of my ear phone kit stopped working..
so on 1st of october 2009(1:31PM) i went to sony ericsson service centre in chandigarh(S.C.O-23,sec18,Chandigarh.)...they told me that earphone will be available after 10 days ...
so i contacted them after 10 days....on that day ...they agian told me to come on next week(after 7 days)...
as usual i contacted them via phone after 7days...but i was stunned by their poor service this time again...because they again told me the same thing..."next week you will surely get the earphone" ...but that next has not come yet...as it is 6 nov 2009....and they are still saying the same thing "ear phone kit will come next week surely.."
i was toatly fed up by service centre of chandigarh ......so i dialed sony ericsson customer care no....they listen the whole matter but they just ended the conversation by giving a request no..& requesting to wait for next 48 hrs for next status...
one more thing today i tried to track the status of my workorder online on a site mentioned on my workorder forum...with my workorder no-SE309RTC14203...it showed that your product is deliverd on 1-oct-2009...that was the date when i submitted my ear phone kit..its means service centre has not given me ear phone kit even after having stock...
details about my ear phone kit & phone are....
phone model-k530i(purchased from mobile store...)
workorder no-SE309RTC14203
PROUCT DETAILS-HPM-61
some body please help me.....


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