Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2641604 & we have escalated this case to concerned vendor they will get back to you within 48 to 72 working hours. We request your patience in the interim.
You can also directly write to the vendor at firstname.lastname@example.org & email@example.com.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Naaptol Online Shopping Pvt.Ltd.