Dear sir,
my name is mr. Vinay bansal and i had submitted my nokia handset model e5 with imei no.354859040794365 to nokia care fatehabad[delight communication zone] on 03 oct. 2011 and they provide me a job sheet no.192433527/111003/25 with the problem of restarting problem and they told me that charges rs. 250 will be charged for repaired and i agreed to pay this amount and they told me take my handset after one day and after one day i went to care centre they asked me for giving two more days but after two days they asked me to give more two days and this procedure of them continoued for ten days after ten days they told me that they are not able to my handset and try to return me which was in dead condition and when i asked that this is dead condition then told me to give one day for for returning it to previous condition but after one day they again started the previous procedure and now had not returned my handset and behaved in very rude or rash manner.so please take a strict action against them....................


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and my phone was in warranty period......
