This is a discussion on Kg 125 (lg) missing from hot spot dilshad garden. within the Mobile Handset forums, part of the Mobile category; faulted phone now misplacedsir, i have purchased a mobile phone from Hot Spot which had fault in it. i have ...
Kg 125 (lg) missing from hot spot dilshad garden. faulted phone now misplacedsir,
i have purchased a mobile phone from Hot Spot which had fault in it. i have given it
to Hot Spot shop at Dilshad Garden. The job sheet # 049, book # 1746, location code
135 (Dilshad Garden). The phone is given on 24/07/09. i am very appalled to know
that my phone is not there even they do not know about it. I have contacted to their
numbers given by them but in vein. 011-60005566 (never connected), 9717794077 (never
responded), 9717794275 (have talk with them but no satisfactory reply). i have sent
them email too on their email address mobicare@hotspot.co.in but received no answer.
The IMEI # OF phone is 356732019921582.
sir, i request you to please look into the matter and do the needful, a reply is
greatly appreciated. regards.
Rajeshwari Benjamin
CCU, GTB Hospital
Shahdrah, Delhi-93
9818160599
Moderator
Dear Ms. Benjamin,
Kindly send a written complaint to the service centre. Give them a time frame of maximum 15 days to give you replacement or the refund in that time frame. Also mention that if they are not going to provide you any help in that time period, you are going to file your complaint in Consumer Forum against that Service Centre.
Regards,
www.consumercourt.in
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