Sir/Madam,

I am Yogesh Joshi. I ordered a handset on 19th Jan 2012, Order No. 3283845, of Sony Ericsson, Model Xperia X10 Mini pro, to naptol.com The product delivered on 25th Jan 2012 and I paid cash on delivery 8700/- in full. when I opened the box and put on charge it was not charging. On the same day of the delivery, I put the complaint for the Charger which number is 2340435 as per Customer care executive. After making three call getting charger, it was delivered on exactly after a week on complaint. Now charger was working and handset running fine. Next day I import my contacts from my previous mobile and make complete setting for my personal use. Second day, in the morning when i wake up and check my cell it was completely blank screen. Now I am trying to submitting my complaint, they not only avoiding it but also not willing to pay back my sum. It is just like a toy for 3-4 years kid. A toy of Rs. 8700/-. Even toy sound when button was pressed.

I have seen many posts against Naptol.com before submitting my complaint. So, I am not the first person who was cheated by them.

Now, I want my money back and naptol.com should be seized so that no more consumer cheated in future.

I request to you please solve this issue or advice for the same.

I wish a positive response to you.

Regard
Yogesh Joshi

The naptol customer care has given me 3 working days to wait for redressal of my complaint which is going to end today. Request naptol to come with their solution of my problem by refunding my money with compensation quickly and save me from harrassments.