This is a discussion on dell mobile complaint within the Mobile Handset forums, part of the Mobile category; I have dell xcd 35 mobile phone.I purchased it last month.It's upper glass screen acciedently crack by me.When I reach ...
Junior Member
dell mobile complaint I have dell xcd 35 mobile phone.I purchased it last month.It's upper glass screen acciedently crack by me.When I reach dell care they tell me that cracking of screen is not under Gurranty so the cost of screen is Rs.2000.I feel that this cost is too much as compaired to handset because I purchased this handset of cost Rs.8400.I also felt that its hardware quaility is very low because its screen crack from sliping my hand from a height of 3 feet.Its charger has also very low quaility plastic because its cable crack automattecally.I request to court for decreasing in screen cost and dell compene give me all new assesories.
Thanking you
Last edited by harjot; 02-01-2012 at 05:19 PM. Reason: besause of short length of message
Junior Member
Hi Harjot,
Sorry for the inconvenience caused.Please send your contact details, order number and issue description to dellindia_telecoms@dell.com.
This is the email id of our Mobile Resolution team who can help you resolve this issue.
Regards,
-Lilly
Social Media Outreach and Resolver
Dell India Pvt Ltd
Junior Member
dell complaint Hai.....I have dell xcd 35 mobile phone.I purchase the mobile three month back.my mobile got the complaint.i was gaven the service center.to the service on the 7th feb.but there is no response on dat center. when i am ask to dat guys there is no response at dat center.44days was complt i was gaven the mobile to the service center.but there is on response by the company &service center.the great service center was located at visakapatnam.what i have to do know.....?hai.... guys ds's my requst for every one dont buy the dell mobile products.becouse of the irresponse of the service .
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