This is a discussion on Blackberry 9360 Service Center Complaint within the Mobile Handset forums, part of the Mobile category; Hi Sir/Madam I have purchased new Blackberry 9360 from a retail shop in Delhi nearly 2 months back. And a ...
I have purchased new Blackberry 9360 from a retail shop in Delhi nearly 2 months back. And a month back I faced a hanging problem in my set so I deposited my set @ Khurana Brothers, Janakpuri, Delhi on 31-Dec-2011 and got assurity that I will get my handset back in 7-10 days. But itís a month now and I havenít got my handset back and the service centre is not picking my calls even. They are the black marketers sitting on desk.
Name: Sumit Goel
Contact Number: +91-9899660958
Blackberry Model: 9360
Deposited on: 31st December 2011
Deposited @ Khurana Brothers service Centre, UG-7D, Jaina Tower, Janakpuri, Delhi
Updates: No updates, when asked about my set got a very flawed response from the team present there.
When I tried to contact the service center where i deposited my handset got very rude reply and they are not returning/replacing my handset and its one month now and as per their commitment they had to return in 7-10 days. Please take some action against Blackberry or Service Center.
Details of the service center and my customer unit receipt:
Service Center: Khurana Brothers service Centre, UG-7D, Jaina Tower, Janakpuri, Delhi
Work order no: NKP/BB/11/04483
Case Id: BB0279850
Please take some action over it. I am mentally harassed with these people.