I booked blackberry storm 9530 handset from naaptol.com on date 12.01.12( order no. 3220675) when i received on date 20.1.12 phone is not switching on. after multiple tries when it is not working then i called naaptol customer care and tell him about this issue.
on date 23.1.12 i received call from naaptol they told me that return back mobile to them and they will give me the another set on behalf of it within 8-10 days so i send back to them my handset with first flight courier ( No. P09762507)on date 23.1.12.
From date 24.01.12 to till date i have not received a single call from the naaptol and not updated about the status of my product. after many tries they tell that they not received the product but when i track the courier from the internet then i found that it is received on date 25.1.12 @ 03.00 pm.
Kindly update the status.