I had to wait at this so called service center for 2 hours as there were only three counters and more than 100 people.Eventually when my turn came I submitted my mobile for repair at that store
And they gave me one number to which I was supposed to call and learn the status of my mobile.

I am trying that number for the past three days and that number is not working.
Do they expect me to come all the way to the store just to know the status again?
I wasted more than 3 hours just to give my mobile for service.
We have our official duties which we cant neglect just because I made the fault of buying a Samsung Mobile.
Pathetic service.They are only interested in selling their product.
Cant even give proper service even when it is in the warranty period
Do they expect us to leave all our official work behind and sit at the center all the time to get our mobile repaired?
The Details of the Service Center are as Follows:

Samsung Authorized Service Center:
Master Care Services,
B-6,
Shroff Apartment,
Sadawala Lane,
Opp.Prem Nagar Road,
Opp Axis Bank,
Borivali West,
400092
Tel:2892 4301
I would be forced to take this up with the consumer court for mental harassment and wastage of time if the issue doesnt get resolved soon.
Im not goping towaste any more time on this.
Expecting a quick response,
Thanks,
Gurudutt G Shenoy
Sytems Engineer,
Tata Consultancy Services