dear sir my name is ajaj i have nokia bh217.i give for bluetooth heand set for reapering in nokia customer care.i give bh217 from 25 days ago

Hi,


Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


1. Contact Number
2. Your Location
3. Device IMEI number.


We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India.

IMEI: 351663053089066
Contact: Arjun, 9811928209

I purchased a nokia E5-00 device on 15th March 2012. On 17th the device stopped working: OVI services like Mail, Chat, Store and Music stopped working. The device started hanging.

I went to the shop from where it was purchased, the shopkeeper rectified it and gave it to me.

Second Time: Then on 26th April the device started giving same problem, I went to the Nokia Care, Tilak Nagar, New Delhi. The device was rectified and given to me.

Third time: Then on 1st May the device started giving same problem, I went to the Nokia Care, Tilak Nagar, New Delhi. The device was rectified and given to me.

Fourth time:Then on 14th May the device started giving same problem, I went to the Nokia Care, Tilak Nagar, New Delhi and deposited the device.

Now the above shows that the device sold was faulty.
Moreover I was harassed by Nokia customer care and Nokia Care Center.

I have been using Nokia since 1996. But on seeing this response I literally hate Nokia.

I am no longer interested in a repair or a replacement. I want my money back.

Hi,


We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team

dear sir,
i satya narayan mohapatro resident of jeypore in state of orissa.At my kolkatta visit i have given my phone to a nereast nokia dealer for repairig my touch screen glass.it was broken when my phone fell down.I have paid 1200 rs for it as they have asked me and after repairing i found that my phone was gettinj hang completely the touch screen dosent work at all.Next day when i went asked them for bill of spare parts or repairing they refused to give n repair it.they have repaired my phone with the local mechanic n spoiled my phone completely.the adress of the dealer is amber tele shoppe, chandini chowk,kolkatta.it is a platinum nokia member.i m very much unhappy with their work.

thankin u
satya narayan
9040385151
satyamohapatro123@gmail.com

Hi, I had purchased nokia lumia-710 a month ago. My charger is not working and yesterday I went to Nokia Care situtated in 'Sonkh Adda, Mathura'. I provided them the prinout of scan copy of bill, but refused to change my charger by saying that I have to show its original bill. I want to complaint for this issue. I told them i had purchased it a month ago and you can see it on your database. But still they didn't help me.

Hi,


Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


1. Contact Number
2. Your Location
3. Device IMEI number.


We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India.

I call the Nokia care helpline 080-30303838. I told them about the problem. The name of the executive was Sujin Raj. He told me that he can't do anything in the case and he can't register a complaint. I told him to forward my call to his senior, he said the seniors are busy and can't be contacted, I asked him when can I contact them he told to call after 3 hours.

Hi,


Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


1. Contact Number
2. Your Location
3. Device IMEI number.


We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space>City Name” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I had done the above mentioned process 5 days ago.

My phone had a minor problem in display, i gave my mobile to nokia care rohtak, the enginior who deal with my mobile has broke my mobile audio jack,and slide, now they r refusing to repair my mobile, one ic is also missing,my wareenty is void bcoz of nokia care staff, now im helpless, Nokia care representive vikash used a very rude language,and clearly refused to repair my mobile, now im thinking to fill a case in consumer court,cam any one help me , MOBILE- nokia c-6 IMEI- 357901044074043 .. my name is sumit tomer, CITY ROHTAK, HARYANA. MOBILE- 7206035960

sir ji my job seet no is 183433527 13264
my mobile imei no. 356946032974937
reqest thi ki ringer & speaker change & battrey change
so 24 houres no repely
& stafe is not to me sterifrises
so plz concate me my mobile no is 09414766560

Hi,


Our team has contacted you and as per their update the issue has been resolved. Do feel free to contact us if you require any further assistance.


Regards,
Nokia India Team

My name is Arjun Chaudhary, I had posted here on 19-May, my mobile's complaint. Today I have received a threatening letter from Nokia Care. The content of the letter is - The mobile has been rectified, The Nokia care has called me up many times and if I don't pick it within 7 days I will be responsible for the damage and loss of the device.