Hello,
If the call recording function is mentioned in the user manual, and not available in your phone then they have replace the handset with a new one.
First of all register a complaint with the samsung customer care, tell them all your problem that function is not present but mentioned in the user manual and get a complaint no., and ask them for the replacement as soon as possible.
If they will not going to help you then contact us again with the complaint no, registered with the samsumg customer care.


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