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Nokia N81

This is a discussion on Nokia N81 within the Mobile Handset forums, part of the Mobile category; Sir, I have purchased a nokia N81 handset in june 2008, and after sometime it was found that its camera ...

  1. #1
    Chirag Thakwani is offline Junior Member
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    Default Nokia N81

    Sir,
    I have purchased a nokia N81 handset in june 2008, and after sometime it was found that its camera was not functioning with the use of flash light , regarding this i submitted my handset thrice in nokia care but inspite of repairing it they have damaged it more and sometimes it does not display anything and they have also damaged the slider.
    I have requested for the replacement but they have rejected my request and regarding this i request you to please help me in this.

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Don't worry, just send some details:
    Your Contact Address
    Bill Details with IMEI No.
    And the Job sheet no.

    Thanks

  3. #3
    Chirag Thakwani is offline Junior Member
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    Default Details.....

    Sir,
    The details for nokia N81 are...

    Date of purchase: 29/06/2008
    Bill no. : 1734

    IMEI no. : 356994014012375
    1st Job sheet no. :104433527/081031/18
    Date of submition :31/10/2008
    2nd Job sheet no.:101433527/081125/14
    Date of submition :25/11/2008
    3rd Job sheet no. :104433527/081222/27
    Date of submition :22/12/2008

    My contact address: 15/40 Old Rajinder Nagar
    New Delhi 110060
    My contact no. : 9873477975

    Sir can u help to get a replaced set from compony..?

    Thankng You

  4. #4
    Chirag Thakwani is offline Junior Member
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    Default

    Sir what is the status... and how much more time it will take..?

  5. #5
    admin is offline Administrator
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    Default

    Hello Chirag,

    Thanks for the reminder, we receive 1000 of complaints in a day, that's why it is very hard for us to manage all the complaints, as per your complaint now your phone is fully/partially damaged and not working properly.
    Chirag you have to do one more simple thing, i.e. you have to intimate the parent company (Nokia) through a Notice about your issue that you purachased the phone to use not to submit most of the time to the Nokia care to get repair.

    Send a Notice to the below mentioned address and mention all the details and the problem you are facing. Ask them for the refund/change. ( send the notice through registered post only and keep the slip in safe )

    Address:
    Managing Director,
    Nokia India Pvt Ltd.
    5F Tower A and B
    Cyber Green DLF,
    Cyber city, DLF phase II
    Sec-25 A Gurgaon, Haryana
    1122002

    For refrence you can see videocon fridge

    If still have a question then feel free to contact us again.

    Thanks

  6. #6
    Chirag Thakwani is offline Junior Member
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    Default

    Sir,
    After sending the letter as you said, person from nokia contacted me and said that i have to submit my cell again and i just have to tell them the job sheet no. and i did the same but after i got my cell there was the same problem with the camera and they were saying it has been repaired and there is just a small problem with the setting of camera and when i requested for the replacement they refused my request....

  7. #7
    admin is offline Administrator
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    Default

    Hello,

    Kindly post the copy of the notice.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

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