Hello,
Don't worry, just send some details:
Your Contact Address
Bill Details with IMEI No.
And the Job sheet no.
Thanks
This is a discussion on Nokia N81 within the Mobile Handset forums, part of the Mobile category; Sir, I have purchased a nokia N81 handset in june 2008, and after sometime it was found that its camera ...
Sir,
I have purchased a nokia N81 handset in june 2008, and after sometime it was found that its camera was not functioning with the use of flash light , regarding this i submitted my handset thrice in nokia care but inspite of repairing it they have damaged it more and sometimes it does not display anything and they have also damaged the slider.
I have requested for the replacement but they have rejected my request and regarding this i request you to please help me in this.
Hello,
Don't worry, just send some details:
Your Contact Address
Bill Details with IMEI No.
And the Job sheet no.
Thanks
Sir,
The details for nokia N81 are...
Date of purchase: 29/06/2008
Bill no. : 1734
IMEI no. : 356994014012375
1st Job sheet no. :104433527/081031/18
Date of submition :31/10/2008
2nd Job sheet no.:101433527/081125/14
Date of submition :25/11/2008
3rd Job sheet no. :104433527/081222/27
Date of submition :22/12/2008
My contact address: 15/40 Old Rajinder Nagar
New Delhi 110060
My contact no. : 9873477975
Sir can u help to get a replaced set from compony..?
Thankng You
Sir what is the status... and how much more time it will take..?
Hello Chirag,
Thanks for the reminder, we receive 1000 of complaints in a day, that's why it is very hard for us to manage all the complaints, as per your complaint now your phone is fully/partially damaged and not working properly.
Chirag you have to do one more simple thing, i.e. you have to intimate the parent company (Nokia) through a Notice about your issue that you purachased the phone to use not to submit most of the time to the Nokia care to get repair.
Send a Notice to the below mentioned address and mention all the details and the problem you are facing. Ask them for the refund/change. ( send the notice through registered post only and keep the slip in safe )
Address:
Managing Director,
Nokia India Pvt Ltd.
5F Tower A and B
Cyber Green DLF,
Cyber city, DLF phase II
Sec-25 A Gurgaon, Haryana
1122002
For refrence you can see videocon fridge
If still have a question then feel free to contact us again.
Thanks
Sir,
After sending the letter as you said, person from nokia contacted me and said that i have to submit my cell again and i just have to tell them the job sheet no. and i did the same but after i got my cell there was the same problem with the camera and they were saying it has been repaired and there is just a small problem with the setting of camera and when i requested for the replacement they refused my request....
Hello,
Kindly post the copy of the notice.
Regards,
Admin,
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