This is a discussion on Not returning mobile sghj700 given for repairing in guarntee within the Mobile Handset forums, part of the Mobile category; i had purchased my mobilesgh-j700 in august 2008. after that in june 2009 my mobile charging jack was not working ...
Junior Member
Not returning mobile sghj700 given for repairing in guarntee i had purchased my mobilesgh-j700 in august 2008. after that in june 2009 my mobile charging jack was not working properly.so i submitted my mobile to a samsung service center (rahul traders) fountain chowk rani bagh delhi. i had submitted my mobile on 19 june 2009. but now more than one month has passed. they are not returning mobile.i have gone to the center various times but they just say that "after one week". i am fed up with samsung services.i had also asked them to give my mobile unrepaired,but they dont listen.
if someone goes with his her mobile in the period after gaurntee then the just return mobile with in one day. it means they just need money for every task. they dont want to repair the mobile in guarntee period.
please help me and tell what should i do.
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Hello,
Send a written notice via registered post to the CMD about your problem, mention all the complaints no. in it and ask them for the proper solution so that you will not face such type of problem again.
Note: Do not forget to keep the slip of registered post in safe, it will help you if the parent company will not solve the issue with in the mention time of 15 to 20 days.
If still have a question then feel free to contact us again.
Regards,
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