Hi,

I had purchased a Nokia N78 (IMEI No :- 352057021356146) from Sri Vasavi mobiles Chennai (Branch:- Near Kodambakkam Bridge, T.Nagar) on 3/12/08. I have been facing troubles with one of the phone speaker very soon after i had purchased the phone. I had given the phone for a warranty service to Nokia care at Raksha Impex, T.Nagar, Chennai during the end of January which has been serviced and returned to me immediately. I found that there were scratches on the LCD screen after the service but i didn't complain as i got my phone on serviced on time.

But now i am having similar problems with my phone speaker (The same speaker to be precise). In addition to it the phone microphone is also not working. (The caller can not hear me). When i went back to Raksha Impex the guy over there said me that the phone has been opened by someone before and it will not be under warranty. I then told him that i had the same complaint 3 months back and had given only to nokia care and asked him to check their database. He checked and found records of the service.

Even after finding the records of service he was reluctant to take my phone for an warranty service. He then said that the board inside is badly damaged the service will be difficult etc. Finally he accepted to take the phone on warranty service after i told him that i had not given the phone to anyone else for service expect nokia care. (Of course these guys are mad why should i give my phone to an unauthorized guy and pay him my money when i can get it done by authorized guys for free)

I had given the phone for a second warranty service on 16/9/09. But i had not been getting proper response from them. Nor a proper estimated delivery time. After complaining to nokia care at 30303838 they called me up and told me to collect the phone as they have serviced and it was ready. I collected the phone on 24th while collecting i checked both the speaker and the microphone have been working. They were fine and there were no problems. But after i got home with my phone and tried to shoot a picture with the phone i realized that the phone's Camera button on the side didn't work properly.

I then being not satisfied with the work done by Raksha Impex gave my phone to Nokia care under rocky agencies in Royapettah, Chennai - 14. They checked my phone and gave me a job sheet (Job Sheet Number:312465550/090924/4). I called them before 5 days back and asked them the status of my phone they said that the phone has been forwarded to head office. I am yet to receive the phone from them.

Here are some additional details about my phone and where i had given the services.

Model No - N78
IMEI No - 352057021356146
Date of Purchase - 3/12/2008

1st Service Details
Place of service: Raksha Impex
Address: 194/30, North usman road, GRN ANANDA KALIGA, Near new kodamabakkam flyover,, T Nagar, Chennai -600017
Job Sheet No: 486465550/090820/34
Date of Service:29 Jan 2009
My service complaint: Left side speaker not working.

2nd Service Details:
Place of service: Raksha Impex
Address:194/30, North usman road, GRN ANANDA KALIGA, Near new kodamabakkam flyover,, T Nagar, Chennai -600017
Job Sheet No:14328 (Online Error. So they gave me a Manual Job Sheet)
Date of Service:16 September 2009
My Service Complaint: Left side speaker and Microphone not working.

3rd Serive Details:
Place of Service:Rocky Agencies
Address:New No. 32, Thiru-vi-ka-Road, Opposite Sathyam Theatre, Royapettah, Chennai - 600 014
Job Sheet No: 312465550/090924/4
Date of Service: 24 September 2009
My Service Complaint: Camera Button not working.

sir i gave my mobile for service 20 days back, but still i havent received it so i request you to help me, serve my need. my mobile model is NOKIA 2760 its getting hanged so i gave it for service but still i haven't got it so i request you to help me

i bough nokia N86 in mid aug09
since then my phone has been to nokia care four times, still i m facing problem.
since just been two months and my phone was with nokia for a month.
i think there is problem with handset and i am asking for replacement but not
getting any response. currently my phone is with nokia care mumbai.

please help me

Nokia 7210 Supernova
I brough Nokia 7210 Supernova in January
Since then my phone show the same complaint again and again.I give the phone to Nokia Care in Kottayam Kerala three times.But their is no use for that because my nokia showing the complaint again.So now i have no phones so please take Satisfactory action and help me.I want an immediate Replay from nokia.

I have purchased a mobile 7210 model from Vijay Sales, G.B> Road Thane. They sold at a proce which are more than the price in the market. Further the offer provided by them is not as per company guidelines. Some shop is providing something more than that. How it is possible that company offer vary from shop to shop. Please look inti it

i have lost my mobile . plz tell me where is makr complaint

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I lost my nokia6600 at thirupathi railways restroom on 07.03.2010 sunday at02.30a.m. and its IMEI no-357952009200230.Is there any possibilities to trace the mobile or please block the handset and avoid missusing by the third party.reply me please...to my email-rajavelu_vanitha@yahoo.com

my nokia 5610 display unit not working well . on mode some scattering lines viewing

I think Nokia customer care center is the one of the worrrrrsssssssst...... customer care service.

My Nokia N95 mobile[ IMEI: 354835018817792 ] is given to nokia center [ 34 Bharathi Road, RTS Copmplex Cuddalore 607 001, Tamilnadu, India] for simple screen problem.
After 6 month he given me the mobile with camera, slid function,mic problem. Now my mobile camera, slid function, mic are not working. i have paid Rs.4500 for this service.

For giving my mobile to customer care center i have lost Rs.4500 & almost my mobile also lost.

Very thanks for this good service keep it up then company will become rich & people will become foooooooolllllllllllllssssss...........

Dear sir.
I Have a Nokia mobile 3110 Clasic S.No 355220030628734 INEI But am facing problem.
mobile automaticaly swich off,

After switch off on dt 28/04/10 around 11.00 Am I went to your Nokia care center M/S Om Ujala Communication Sector 4 Dwarka and repair the set, But same problem repeated within the month.

If repeated complaint within the month under warranty it meanse either Nokia Quality is going down or your sevice center are not capable to provide good service to the customer. I hope Nokia will considor for the same and reply very soon


Regd

Abbal Singh Negi
09968076592
negiabbalsingh@in.com

Dear sir.
I Have a Nokia mobile 3110 Clasic S.No 355220030628734 INEI But am facing problem.
mobile automaticaly swich off,

After switch off on dt 28/04/10 around 11.00 Am I went to your Nokia care center M/S Om Ujala Communication Sector 4 Dwarka and repair the set, But same problem repeated within the month.

If repeated complaint within the month under warranty it meanse either Nokia Quality is going down or your sevice center are not capable to provide good service to the customer. I hope Nokia will considor for the same and reply very soon


Regd

Abbal Singh Negi
09968076592
negiabbalsingh@in.com

please find my phon, track where my phone & help me

my no 9833450221
ravipardeshi29@gmail.com

[QUOTE=Dr. ANAND RATHORE;18782]Respected Sir,

This is to inform you that I had purchased a Nokia mobile no. NOKIA _5233.After one month of purchaged I had ringer problem in march 09 I went to Nokia Care Centre (NOKIA CARE) CRPF ROAD,NEEMUCH.They told me the ringer problem. I had same problem,I told them the problem then they changed my ringer and ringer is to be changed in warranty. Then after some days i had same problem, he say that the gas kit of ringer is destroyed .Then I rushed to Nokia Care Centre. - I had full faith in your company but
they have cheated me badly.They changed my original ringer inside their cabin. Now I amtotally harrassed and mentally upset. Please suggest me what should I do.Please contact to my cell number. Before taking another legal step I decided to inform you first. Reply soon.
Thanking you.



Date: 29/04/2010 Yours Faithfully
Ankit agrawal
MOB: 9827275042

[email]ankitgarg_001@yahoo.com

HELP!!



i need help for my 7210 everytime i open my phone...it will only flash the "nokia" sign and the startup tune then suddenly it hangs..and not responding even after long hours of waiting..but sometimes it responds when i press a button then hangs again...any help would be appreciated. THANKSS!!!!!