Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us .

We sincerely regret the inconvenience caused to you. With reference to your Complaint we have forwarded your concern to our department.Very soon our service specialist would get in touch with you

For further assistance you may contact us on 0120-6454545

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com &
ashish.jha@partner.samsung.com

Originally Posted by anupvyasv2

I brought a Samsung mobile phone. Last month when my wife was going to college she kept the Samsung mobile handset in the purse on the side seat, of the car, a sudden explosion takes place in the Samsung mobile handset causing damage damage to purse ,papers was burnt and she is lucky that no injury takes place. This is a fault of the Samsung company who is not taking care of their product and causing serious risk to life of the consumers.

Company personnel are trying to take and keep the damaged mobile handset with them.
Samsung India Pvt Ltd Company should take the consumer\'s safety seriously and should give public apology and adequate compensation to the consumer.