This is a discussion on Complaint against SONY ERICSSON FOR non replacement of F305 within the Mobile Handset forums, part of the Mobile category; Complaint Number - SE 1505-3845 sir, I Ishan Pathak bought sony ericsson F305 on 14th of April 2009. Initially the ...
Complaint Number - SE 1505-3845
I Ishan Pathak bought sony ericsson F305 on 14th of April 2009. Initially the problem started with its software making it work very slow, it was taken to the service centre Faridabad and took nearly 2 days. This resulted in making its speaker volume low and was sent back to the service centre for another week. The equaliser stopped working after the second software update and my handset was returned to the service centre. The regular communication with them was of no use as i was always assured something would be done, it would take time, wait for a few days for the new software etc etc. Alas! My phone was handed over back to me unrepaired.
That day turned out to be a big mistake as I bought this phone keeping in mind the performance, goodwill and name of the company. But unfortunately I have been betrayed by the company. My phone has been lying with the service centre all the months and now I am without the handset. My plea has fallen to deaf ears.
Let me also inform you that your service centre at Faridabad have declared it irrepairable and must be replaced. If at all you can hear me kindly help me to replace my phone or get my money back at the earliest.
My complaint number is SE1505-3845
Thanking You in anticipation