I have Brought a Micromax handset Model X215on 17-oct-2010. after 5 days it shows the problem insert sim2. i had talk with the vender from where i had taken that mobile. they replied to contact with micromax service center. i have submited my mobile in micromax service center on 11-nov-2010. they word me it will repaired with in one-to-two week. I am going to that service center from last two months regularly but they only replied that they have forwarded the mobile to company it will come with in one-to-two days. (Thay are saying this word from last 2 months).
After that i logged a complain with Micromax costumer center on 11-jan-2011. complain no:MMX-1101114885. i have called 5 time till on costumer care after then. they always saying your complain is showing open we will forward it to our technical team. it will resolve with in 5 Working days. They don't know how to talk to any customer. please tell me whether i can lodge any complaint against Micromax company in consumer court as it is only the last option left for me??????
Please help me out ..
Thank you
Bibekananda Padhy
Address: 402B-wing, Surya Nagar, Vittava, Thane, Mumbai-400605 - India.
Contact No: +91-9076464934.