Mobile problem

parag jain · 01-20-2011, 07:04 PM

Dear All

I had not recieved the refund amount and had not recieved any call from SAMSUNG Company ,if they are not ready to give the money back. please inform.

Regards
Parag Jain

--- On Wed, 5/1/11, parag jain <mail_pj@yahoo.co.uk> wrote:

From: parag jain <mail_pj@yahoo.co.uk>
Subject: Re: Complaint Urgent
To: support.india@samsung.com
Cc: info@consumercompliants.in, shoaib.s@samsung.com, paragj@nsdl.co.in
Date: Wednesday, 5 January, 2011, 10:41

Dear All,

This is to inform you that Acknowledgement No. 19658 has been provided by the Samsung Company to its Service Center regarding the refund of amount to me for the cell phone purchased by me which bears the defect which cannot be repaired.

Request to please expediete the matter as soon as possible and refund the amount to me at the earliest.

Regards
Parag Jain

--- On Mon, 27/12/10, parag jain <mail_pj@yahoo.co.uk> wrote:

> From: parag jain <mail_pj@yahoo.co.uk>
> Subject: Re: Complaint urgent
> To: support.india@samsung.com
> Cc: info@consumercompliants.in, shoaib.s@samsung.com
> Date: Monday, 27 December, 2010, 16:26
> Dear All,
>
> As per mail appended below, inspite of my continuous
> reminders I have received no call from Samsung People. Mr.
> Vipin of Borivali Customer Care Center of Samsung had
> assured me of refund of the cost of mobile phone by
> 10.12.2010, but till date no communication from him. on my
> visiting and calling no response from them.
>
> As I have already made a complaint at Consumer Forum and
> Put the matter before the consumer Court and registered the
> complaint there which notification you will receive shortly,
> I would like to know the status of my complaint at last.
>
> Look into the matter urgently or a legal action is waiting
> to be taken.
>
> Thanks
> Parag Jain
>
>
> --- On Sat, 4/12/10, parag jain <mail_pj@yahoo.co.uk>
> wrote:
>
> > From: parag jain <mail_pj@yahoo.co.uk>
> > Subject: Re: Compain urgent
> > To: support.india@samsung.com
> > Date: Saturday, 4 December, 2010, 19:55
> > no
> > call recieved
> >
> > --- On Fri, 3/12/10, SUPPORT INDIA
> > <support.india@samsung.com>
> wrote:
> >
> >
> > From: SUPPORT INDIA <support.india@samsung.com>
> > Subject: Re: Compain urgent
> > To: "parag jain" <mail_pj@yahoo.co.uk>
> > Date: Friday, 3 December, 2010, 18:23
> >
> >
> >
> > #yiv1166579633
> > #yiv1166579633yiv1119199526 P {
> >
> MARGIN-TOP:5px;FONT-SIZE:9pt;MARGIN-BOTTOM:5px;FONT-FAMILY:Arial,
> > arial;}
> > #yiv1166579633 #yiv1166579633yiv1119199526 TD {
> >
> MARGIN-TOP:5px;FONT-SIZE:9pt;MARGIN-BOTTOM:5px;FONT-FAMILY:Arial,
> > arial;}
> > #yiv1166579633 #yiv1166579633yiv1119199526 LI {
> >
> MARGIN-TOP:5px;FONT-SIZE:9pt;MARGIN-BOTTOM:5px;FONT-FAMILY:Arial,
> > arial;}
> > #yiv1166579633 #yiv1166579633yiv1119199526 {
> >
> FONT-SIZE:9pt;MARGIN:10px;LINE-HEIGHT:1.4;FONT-FAMILY:Arial,
> > arial;}
> >
> >
> > Dear
> > Customer,
> >
> > Thank
> > you for becoming a patron of Samsung product.
> >
> > We
> > sincerely regret the inconvenience caused to you.
> > We have
> > forwarded your query to our department concerned.
> The
> > relevant person will get in touch with you shortly.
> >
> > We
> > appreciate your patience and request you to bear with
> us
> > till then.
> >
> > Thanking
> > and assuring you for best services always.
> >
> >
> > Customer
> > Satisfaction Team
> > Samsung
> > India Electronics Pvt. Ltd.
> >
> >
> >
> > ------- Original Message -------
> > Sender : parag
> > jain<mail_pj@yahoo.co.uk>
> > Date : Dec 02, 2010 14:39 (GMT+09:00)
> > Title : Compain urgent
> >
> >
> >
> >
> >
> > Dear All
> >
> > it is to bring to your notice that i had purchased a
> > Samsung CDMA mobile ( S239) from Boriewali
> > East on November 10, 2010 and then on November 13,
> 2010 had
> > surrender the mobile for repair at boriwali west
> service
> > center to MR Azhar ( as at the time of transferring
> > the data by blue tooth the phone get
> > switchoff) but after two days also the pblem
> > exists as before, again on November 25,2010 i had
> > surrender the mobile at boriwali west service
> > centre to Mr Ramkrishanan who assured me that by today
> any
> > how he will solve the pblem
> >
> > I had tried to call at the service centre no but no
> > body is taking the call
> >
> > If my mobile is not repaired this is the last warning
> > to you otherwise i will make a complain in consumer
> forum
> > for defects in good sold and undue harrasement of
> customer
> > in gurrranty period
> >
> >
> > My contact no 09323846130
> >
> >
> > Regards
> > Parag Jain
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
>
>
>
>

vivek magadum · 11-10-2011, 06:30 PM

dear sir/madam,
I had not recieved the refund amount and had not recieved any call from SAMSUNG Company ,if they are not ready to give the money back. please inform.

i am Mr.vivek magadum i had hand set problem.
Model No:samsung wave Gts8500.
IMEI number:359223032924479
Date of purchase:16/12/2010
Mobile problem:board problem,battery back up, sound, camera clearty, mobile strucking and autometic switch off
Samsung care visit Name:cosmic Telecom authorised samsung service centere #18, cantoment complex, opposite honda show room, camp-belgaum.
Pincode No:590 001
Email:cosmic.samsung@gmail.com
Ph no:0831-4211453
Service centere visit:5 to 6 time

**radmec** · 01-05-2012, 03:58 PM

Dear Sir / Ma'am

Description : -

1. I purchased Samsung GT-B5722 (Touch Screen Mobile) in Feb.2011.

Error Symptoms: -

1. From Day one my mobile phone get Automatically Re-Start after 2~3 Hours , within Call , and i received New Message.
2. I am not able to Install any Java Application.
3. Some time my Mobile phone Screen Light get too much sharp.
4. It Will get automatically restart while playing music.
5. I visited 2 times your Service Centre ( NO.9, 27TH MAIN, I STAGE, I PHASE, BTM LYT RING ROAD, BANGALORE),but they are unable to resolve this issue and they told that they updated new software, but still no solution.
6. I also checked my mobile without memory card ( to Check virus issue) but still the same issue.

My. Request : -

1. Please change my mobile as it is still under warranty.
2. I am so depress after using this phone.
3. If you are unable to support me , please return the amount for provide me some exchange offer .

Thanks

Rahul Dev
9742385353
radmec@gmail.com
Bangalore

**yogeshjrana** · 01-12-2012, 11:37 AM

Hindi
Maina Samsung Ka E 1232b 24.12.2011 Ko Liya Tha Us Main Voice Calling Ki Problem Aa Rahi Hai. Maina ya Mobile Service Center Main 3 Bar diya Phir Bhai Vahi Problem Aa Rahi Hai Aab iss Ka Mujah Kuch Solution Batya Kyn Ki Main Abh Service Center Main Jana Chata Nahi Hu Kyn Ka New Phone Lana Ka Matlab Kya Hai Vo Mujha Batya .
Yogesh .j. Rana Mo No 9510518487

**Chetan patel** · 01-25-2012, 10:37 AM

i have buy a new mobile on 15-12-11 samsung gallaxy fit,after on date 23-12-11 lining show on display.than i show my mobile to samsung service centre. Than they were repaire 4 times and also keep my phone about 25 day( 23 dec 2011 to 22 jan.but again on 23-1-12 two new problem found.1st my vodafone simcard not working & 2nd mobile handset not charging propely.I have agin saw to samsung care but solution not came out.I am very shocked 5 time repire but no solution so please exchange my mobile.i will waiting yours feed back.My complain no-4125308568-4125543046-4126100737Thankschetan patel8141715533i have buy a new mobile on 15-12-11 samsung gallaxy fit,after on date 23-12-11 lining show on display.than i show my mobile to samsung service centre. Than they were repaire 4 times and also keep my phone about 25 day( 23 dec 2011 to 22 jan.but again on 23-1-12 two new problem found.1st my vodafone simcard not working & 2nd mobile handset not charging propely.I have agin saw to samsung care but solution not came out.I am very shocked 5 time repire but no solution so please exchange my mobile.i will waiting yours feed back.My complain no-4125308568-4125543046-4126100737Thankschetan patel8141715533i have buy a new mobile on 15-12-11 samsung gallaxy fit,after on date 23-12-11 lining show on display.than i show my mobile to samsung service centre. Than they were repaire 4 times and also keep my phone about 25 day( 23 dec 2011 to 22 jan.but again on 23-1-12 two new problem found.1st my vodafone simcard not working & 2nd mobile handset not charging propely.I have agin saw to samsung care but solution not came out.I am very shocked 5 time repire but no solution so please exchange my mobile.i will waiting yours feed back.My complain no-4125308568-4125543046-4126100737Thankschetan patel8141715533

**vodafoneindia** · 01-25-2012, 12:44 PM

Hi Chetan,

Thanks for the time on our call. We request you to get in touch with Samsung for further assistance. Please email us at vodafonecare.guj@vodafone.com if there is anything else we may assist you with, we'll do our best to help.

Regards,
Vodafone Customer Care, Gujarat

**Chetan patel** · 01-25-2012, 02:40 PM

i have buy a new mobile on ,15-12-11 samsung gallaxy fit,after on 23-12-11 lining show on display.than i show my mobile to samsung service centre. Than they were repare 4 times and also keep my phone about 29 day( 23 dec 2012 to 24 jan )but they give me my mobile aft¨¨r repaire again two new problem found.1st my vodafone simcard not working & 2nd mobile handset not charging propely.I have agin saw to samsung care but solution not came out.I am very shocked 5 time repire but no solution so please exchange my mobile.i will waiting yours feed back.My complain no-4125308568-4125543046-4126100737Thanks.Chetan patel8141715533.

Unregistered · 05-08-2012, 03:20 PM

What are u doing in your serivece center .iam going to 2 ed time but u r did not cleer my complant

Mobile problem

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